Coach Sales Associate
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 16, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Temporary Sales Associate, Hanover, Maryland – Drive luxury retail sales with personalized service, omni-channel expertise, and brand leadership.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build and maintain lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through strategic cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms including short-form video content to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team key performance indicators
- Source new customers, cultivate relationships, and execute follow-up strategies to close sales
- Maintain high energy and engagement on the sales floor while managing multiple customers and adapting selling techniques to evolving business needs
- Execute daily operational tasks including cash wrap management, inventory processing, merchandise replenishment, and visual merchandising while maintaining service standards
- Maintain cleanliness, organization, and proper stocking of the sales floor and stockroom in compliance with retail policies, POS protocols, and asset protection procedures
- Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement throughout the store
- Assist teammates across functional areas as required and foster a collaborative, trust-based team environment
- Participate in brand initiatives, training programs, and diversity and inclusion activities
- Welcome constructive feedback, adapt behaviors accordingly, and maintain professional composure in all situations
Qualifications
- Minimum 1+ years of sales experience, with luxury retail background preferred
- Demonstrated knowledge of fashion trends and competitive landscape
- Proficiency with POS systems and basic computer skills (iPad, laptop, Mobile POS)
- Ability to work at a fast pace, lift 25 lbs regularly and up to 50 lbs occasionally, climb, bend, kneel, and maneuver in both sales floor and stockroom environments
- Strong English language proficiency
- Experience with social media, live-stream shopping, video demonstrations, clienteling, and data acquisition (preferred)
- Physical capability to work a flexible schedule including nights, weekends, peak seasons, and high-traffic retail days including public holidays
Skills
Experience
1+ years of sales experience, with luxury retail preferred; knowledge of fashion trends and competitors. A combination of education and experience will be considered.
Education
Not explicitly specified; a combination of education and experience will be considered.
Workplace
This position is based in Hanover, Maryland, USA, within easy reach of Baltimore.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Retail Associate», «Style Consultant», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.