Coach Sales Associate
- Location
- Halton HillsOntarioCanada
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $17.60–22/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 29, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate position in Halton Hills, Ontario. Part-time luxury retail role with competitive pay ($17.60–$22.00/hr CAD) and comprehensive benefits.
Role & Responsibilities
- Represent Coach as a brand ambassador while adhering to the Coach Guide to Style and Service standards
- Build and maintain lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through strategic cross-selling, upselling, and tailored recommendations based on customer needs
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans while meeting or exceeding individual and team key performance indicators
- Source new customers, cultivate relationships, and execute follow-up strategies to close sales
- Maintain high energy on the sales floor while managing multiple customers simultaneously and adapting techniques to business needs
- Execute daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Maintain organized, clean, and fully stocked sales floor and stockroom; adhere to retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required to support team objectives
- Foster a collaborative, trust-based environment and encourage overall team performance
- Participate in brand initiatives, training programs, and diversity and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor in all situations
Qualifications
- 1+ years of sales experience, preferably in luxury retail, with demonstrated knowledge of fashion trends and competitive landscape
- Proficiency with POS systems and basic computer skills including iPad, laptop, and mobile POS platforms
- Strong English language proficiency
- Ability to work flexibly in a fast-paced retail environment, including nights, weekends, and peak seasons
- Physical capability to lift at least 25 lbs regularly and up to 50 lbs occasionally; ability to climb, bend, kneel, and navigate sales floor and stockroom
Skills
Experience
1+ years of sales experience, preferably in luxury retail. A combination of retail experience and education will be considered. Preferred experience includes luxury retail background, social media proficiency, live-stream shopping or video demonstration experience, and clienteling and data acquisition skills.
Education
High school diploma or equivalent preferred; a combination of education and relevant sales experience will be considered.
Workplace
The successful candidate will be located in Halton Hills, Ontario, Canada, with easy access to Toronto.
Compensation
The base compensation for this position ranges from CAD 17.60 to CAD 22 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Customer Service Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.