Coach Sales Associate
- Location
- HagerstownMarylandUSA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 24, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate - Hagerstown, MD. Part-time luxury retail role offering $15.00-$19.50/hr, benefits, and brand ambassador opportunity.
Role & Responsibilities
- Represent Coach brand through elevated, personalized shopping experiences adhering to Coach Guide to Style and Service standards
- Build lasting client relationships through fashion expertise, styling consultation, and tailored recommendations
- Drive sales through cross-selling, upselling, and consultative selling across product categories
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; achieve or exceed individual and team KPIs
- Source new customers, maintain existing relationships, and execute targeted follow-up to close sales
- Maintain high energy on the sales floor, manage multiple concurrent customers, and adapt selling approaches to evolving business needs
- Execute daily operational responsibilities including cash wrap, inventory processing, visual merchandising, and stock replenishment
- Maintain sales floor and stockroom organization while adhering to retail policies, POS procedures, and asset protection standards
- Process transactions efficiently across all formats: purchases, returns, exchanges, and online order fulfillment
- Support inventory cycles including shipment receipt, shelf stocking, and product movement tracking
- Provide cross-functional support to teammates across store functional areas
- Foster collaborative, trust-based team environment and encourage peer performance
- Participate in brand initiatives, training programs, and inclusion activities
- Receive and implement feedback while maintaining professional demeanor under pressure
Qualifications
- Minimum 1+ years of sales experience in luxury retail or comparable environment
- Demonstrated knowledge of fashion trends, competitive landscape, and current style directions
- Proficiency with POS systems and mobile POS devices
- Basic computer competency with iPad and laptop applications
- Walkie-talkie communication and ability to interpret pricing and release documentation
- Strong English language proficiency
- Physical capability to lift minimum 25 lbs regularly (up to 50 lbs occasionally), and ability to climb, bend, kneel, and navigate sales floor and stockroom
- Ability to work flexible schedules including evenings, weekends, peak seasonal periods, and public holidays
Skills
Experience
Minimum 1 year of sales experience, preferably in luxury retail. Candidates should demonstrate understanding of contemporary fashion trends, competitive retail landscape, and customer engagement strategies in a dynamic omni-channel environment. Experience with mobile and digital selling tools, social media platforms, and data-driven customer acquisition is highly valued.
Education
No specific formal education requirement stated; a combination of professional sales experience and demonstrated retail competency is acceptable.
Workplace
The successful candidate will be located in Hagerstown, Maryland, USA, with easy access to Washington.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Sales Representative», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.