Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 19, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate position in Glendale, Arizona. Part-time luxury retail role offering $15.00–$19.50/hr, benefits including health insurance and 401(K).
Role & Responsibilities
- Represent Coach brand values through adherence to Guide to Style and Service standards
- Build lasting client relationships through personalized styling advice and product expertise
- Drive sales through cross-selling, upselling, and tailored recommendations based on customer needs
- Utilize mobile POS systems, clienteling tools, and social selling platforms including short-form video content to capture data and encourage repeat purchases
- Develop and execute personal sales plans to meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and execute follow-up strategies to close sales
- Maintain high energy on sales floor while managing multiple customers simultaneously and adapting selling techniques to business requirements
- Execute operational tasks including cash wrap, inventory processing, replenishment, visual merchandising, and asset protection procedures
- Maintain cleanliness and organization of sales floor and stockroom while ensuring adequate product stocking
- Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Collaborate with teammates across functional areas and foster a trust-based, collegial environment
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback and maintain professional composure in demanding situations
Qualifications
- Minimum 1+ years of sales experience, preferably in luxury retail
- Proficiency with POS systems and basic computer operations (iPad, laptop, Mobile POS)
- Knowledge of fashion trends and competitive landscape
- Strong English language proficiency
- Ability to lift 25 lbs regularly and up to 50 lbs occasionally; capacity to climb, bend, kneel, and navigate sales floor and stockroom environments
- Physical capability to work at a fast pace in a retail setting
Skills
Experience
Minimum 1 year of direct sales experience, with luxury retail background highly advantageous. Knowledge of contemporary fashion trends, competitor positioning, and omni-channel retail operations preferred. Familiarity with live-stream shopping, video demonstrations, and data acquisition techniques in a clienteling context strongly desired.
Education
No formal education requirement specified; a combination of relevant work experience and demonstrated retail excellence will be considered equivalent to traditional credentials.
Workplace
The successful candidate will be located in Glendale, Arizona, USA, with easy access to Phoenix.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Associate», «Sales Advisor», «Client Advisor», «Brand Ambassador», «Fashion Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.