Coach Sales Associate
- Location
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 24, 2026
About Coach
Coach is a New York–born luxury fashion house and member of the Tapestry family of brands. The label is known for leather goods and elevated ready-to-wear that blend modern design with American heritage. As part of Tapestry, Coach emphasizes inclusive talent development, cross‑brand collaboration and an omnichannel retail approach.
Coach is hiring a part-time Sales Associate in Glendale, CA. Join Tapestry’s retail team to deliver personalized luxury client experiences.
Role & Responsibilities
- Serve as the front-line ambassador of the Coach brand, delivering elevated, personalized service aligned with Coach Guide to Style and Service standards.
- Build and sustain client relationships through personalized styling, product expertise and proactive follow-up to drive repeat business.
- Achieve individual and store sales goals through cross-selling, upselling and execution of personal sales plans and KPIs.
- Use mobile POS, clienteling tools and social selling (including short-form video) to capture client data and convert opportunities.
- Execute daily operational duties: cash wrap, inventory receiving and processing, replenishment, visual merchandising and online order fulfillment (pick-ups/returns/exchanges).
- Maintain floor and stockroom standards, follow POS and asset‑protection procedures, and support inventory cycles.
- Collaborate with teammates across functional areas, contribute to training and brand initiatives, and foster a trusting, performance-oriented team environment.
- Work a flexible schedule including nights, weekends, peak season and public holidays as required.
Qualifications
- Minimum 1+ year of sales experience; luxury retail experience preferred.
- Proven ability to operate POS systems and basic computer devices (iPad/laptop); comfortable with mobile POS workflows.
- Strong English language proficiency required.
- Ability to work in a fast-paced retail environment and manage multiple customers concurrently.
- Physical capability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend and kneel.
- Preferred: social media savvy with experience in live‑stream shopping or video demos and clienteling/data acquisition techniques.
Skills
Experience
Minimum of one year in sales, preferably within luxury retail or fashion; demonstrated track record of meeting sales targets and building client relationships.
Education
High school diploma or equivalent; a combination of relevant education and retail experience will be considered.
Workplace
The successful candidate will be located in Glendale, California, USA, with easy access to Los Angeles.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance.
Culture
Coach emphasizes an inclusive, collaborative culture rooted in creative ambition and customer focus. As part of Tapestry, the brand invests in employee development and cross‑brand opportunities while promoting openness, direct feedback and a performance‑driven mindset.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Luxury Sales Specialist», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.