Coach Sales Associate

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Location
FriscoTexasUSA
Employment
Part-Time
Seniority
Entry-Level
Compensation
$15–19.50/hour
Posted
Apr 1, 2026

About Coach

Coach is an American luxury leather‑goods and lifestyle brand known for craftsmanship and accessible luxury. The brand is part of Tapestry, a global house of fashion brands that emphasizes creativity, inclusivity and omnichannel retail innovation.

Coach Sales Associate (Part‑time) in Frisco, TX — client‑facing luxury retail role at Stonebriar Centre focused on omni‑channel selling and clienteling.

Role & Responsibilities

  • Serve as the front‑line ambassador of the Coach brand, delivering elevated, personalized luxury service in accordance with Coach style and service standards.
  • Build and sustain client relationships through tailored styling, product expertise and proactive follow‑up to drive repeat purchases and long‑term loyalty.
  • Achieve individual and store sales targets by cross‑selling, upselling and executing personal sales plans to meet KPIs.
  • Leverage omni‑channel tools — mobile POS, clienteling platforms and social selling (including short‑form video and live‑stream demos) — to capture client data and convert sales.
  • Perform daily store operations: process transactions (purchases, returns, exchanges, online pickups), manage cash wrap, receive shipments, replenish stock and execute visual merchandising.
  • Maintain a well‑organised sales floor and stockroom; comply with POS, retail policies and asset protection procedures.
  • Support inventory cycles and merchandising initiatives; assist teammates across functional areas and contribute to a collaborative, trust‑based environment.
  • Participate in brand training, inclusion initiatives and accept feedback while maintaining a calm, professional demeanor on the sales floor.

Qualifications

  • Minimum 1+ year of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
  • Demonstrated proficiency operating POS systems and basic computer devices (iPad/laptop); experience with mobile POS and clienteling tools.
  • Strong English language proficiency.
  • Comfortable with social selling and digital engagement (short‑form video, live demonstrations) — preferred.
  • Ability to work a flexible schedule including nights, weekends, holidays and peak retail periods.
  • Capability to lift regularly up to 25 lbs and occasionally up to 50 lbs; ability to climb, bend and maneuver in a busy retail environment.

Skills

mobile POS iPad/laptop walkie‑talkie clienteling tools social selling short‑form video live‑stream shopping visual merchandising inventory processing cash wrap/POS transactions asset protection

Experience

At least one year of sales experience is required; prior experience in luxury retail, omni‑channel selling, or social/live‑stream selling is preferred.

Education

High school diploma or equivalent; a combination of relevant education and retail experience will be considered.

Workplace

The role is situated in Frisco, Texas, USA — conveniently close to Dallas.

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance

Culture

Coach fosters a creative, collaborative retail culture that values craftsmanship, inclusive customer service and continuous learning. As part of the Tapestry portfolio, the brand emphasizes diversity, equity and development while encouraging innovation in omnichannel retail and client engagement.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», «Client Relations Associate», «Sales Consultant — Retail», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.