Coach Sales Associate
Coach Sales Associate (Part‑time) in Frisco, TX — client‑facing luxury retail role at Stonebriar Centre focused on omni‑channel selling and clienteling.
Overview
Coach is an American luxury leather‑goods and lifestyle brand known for craftsmanship and accessible luxury. The brand is part of Tapestry, a global house of fashion brands that emphasizes creativity, inclusivity and omnichannel retail innovation.
Role & Responsibilities
- Serve as the front‑line ambassador of the Coach brand, delivering elevated, personalized luxury service in accordance with Coach style and service standards.
- Build and sustain client relationships through tailored styling, product expertise and proactive follow‑up to drive repeat purchases and long‑term loyalty.
- Achieve individual and store sales targets by cross‑selling, upselling and executing personal sales plans to meet KPIs.
- Leverage omni‑channel tools — mobile POS, clienteling platforms and social selling (including short‑form video and live‑stream demos) — to capture client data and convert sales.
- Perform daily store operations: process transactions (purchases, returns, exchanges, online pickups), manage cash wrap, receive shipments, replenish stock and execute visual merchandising.
- Maintain a well‑organised sales floor and stockroom; comply with POS, retail policies and asset protection procedures.
- Support inventory cycles and merchandising initiatives; assist teammates across functional areas and contribute to a collaborative, trust‑based environment.
- Participate in brand training, inclusion initiatives and accept feedback while maintaining a calm, professional demeanor on the sales floor.
Qualifications
- Minimum 1+ year of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
- Demonstrated proficiency operating POS systems and basic computer devices (iPad/laptop); experience with mobile POS and clienteling tools.
- Strong English language proficiency.
- Comfortable with social selling and digital engagement (short‑form video, live demonstrations) — preferred.
- Ability to work a flexible schedule including nights, weekends, holidays and peak retail periods.
- Capability to lift regularly up to 25 lbs and occasionally up to 50 lbs; ability to climb, bend and maneuver in a busy retail environment.
Skills
Experience
At least one year of sales experience is required; prior experience in luxury retail, omni‑channel selling, or social/live‑stream selling is preferred.
Education
High school diploma or equivalent; a combination of relevant education and retail experience will be considered.
Workplace
The role is situated in Frisco, Texas, USA — conveniently close to Dallas. Within Texas, Cerulean currently features 178 open roles, including 16 recent additions. Across USA, Cerulean lists 3.470 open roles — 1322 of them newly added.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, collaborative retail culture that values craftsmanship, inclusive customer service and continuous learning. As part of the Tapestry portfolio, the brand emphasizes diversity, equity and development while encouraging innovation in omnichannel retail and client engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.