Coach Sales Associate
- Location
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 9, 2026
About Coach
Coach is an American luxury fashion house renowned for leather goods, handbags and ready-to-wear. Operated as a global lifestyle brand within the Tapestry portfolio, Coach emphasizes modern design, craftsmanship and an inclusive workplace culture across its retail network.
Coach is hiring a Part-time Sales Associate in Folsom, CA. Join Coach to deliver elevated client service and omnichannel sales.
Role & Responsibilities
- Act as the front-line ambassador of the Coach brand, delivering elevated, personalized customer service in accordance with Coach style and service standards.
- Drive sales through clienteling, cross-selling and upselling while meeting individual and store KPIs and personal sales plans.
- Use mobile POS, iPad/laptop-based systems, clienteling tools and social selling (including short-form video) to capture customer data and convert sales.
- Maintain daily store operations: cash wrap, transaction processing (purchases, returns, exchanges, online pickups), inventory receiving and replenishment.
- Sustain high standards of visual merchandising, sales floor presentation and stockroom organization; follow POS, retail policies and asset protection procedures.
- Source and develop new customers, perform follow-ups to close sales, and support omnichannel fulfilment and inventory cycles.
- Collaborate with teammates across functional areas, foster a trust-based team environment, participate in training and brand initiatives, and welcome feedback to adapt behaviours.
Qualifications
- Minimum of 1 year of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
- Proficiency operating POS systems and basic computer competency (iPad/laptop, Mobile POS); familiarity with walkie-talkie use and reading price/release sheets.
- Strong command of English for verbal and written communication.
- Ability to work a flexible schedule including nights, weekends, peak retail periods and public holidays.
- Physical ability to lift regularly up to 25 lbs (occasionally up to 50 lbs), climb, bend, kneel and manoeuvre through sales floor and stockroom.
- Preferred: social media-savvy, experience with live-stream shopping or video demos, clienteling and data-acquisition skills.
Skills
Experience
At least 1 year of retail or sales experience; prior luxury retail or fashion experience is preferred and will be viewed favorably.
Education
High school diploma or equivalent; a combination of education and retail experience will be considered.
Workplace
The role is situated in Folsom, California, USA — conveniently close to Sacramento.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance.
Culture
Coach fosters a creative, inclusive and collaborative retail environment grounded in Tapestry's commitment to equity and diversity. Employees are encouraged to learn on the fly, contribute original ideas and deliver exceptional client experiences while developing professionally through training initiatives.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Sales Consultant», «Luxury Retail Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.