Coach Sales Associate

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Location
EdmontonAlbertaCanada
Employment
Part-Time
Seniority
Entry-Level
Compensation
$17.60–22/hour
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Jun 10, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach Sales Associate position in Edmonton, Alberta, Canada. Part-time retail role offering $17.60–$22.00/hr and comprehensive benefits.

Role & Responsibilities

  • Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
  • Build and maintain lasting client relationships through personalized styling, product knowledge, and fashion guidance
  • Drive sales through strategic cross-selling, upselling, and tailored product recommendations
  • Utilize mobile POS systems, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
  • Develop and execute personal sales plans; meet or exceed individual and team key performance indicators
  • Source new customers, cultivate relationships, and follow up to close sales
  • Maintain high energy on the sales floor while managing multiple customers and adapting selling techniques to business demands
  • Execute daily operational tasks including cash wrap processing, inventory management, replenishment, and visual merchandising
  • Maintain a clean, organized, and fully stocked sales floor and stockroom while adhering to retail policies and asset protection procedures
  • Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
  • Support inventory cycles by receiving shipments, stocking merchandise, and managing product movement
  • Assist teammates across functional areas as required
  • Foster a collaborative, trust-based team environment and encourage peer performance
  • Participate in brand initiatives, training programs, and inclusion activities
  • Welcome feedback, demonstrate adaptability, and maintain professional composure under pressure

Qualifications

  • Minimum 1 year of sales experience, with luxury retail background preferred
  • Demonstrated knowledge of current fashion trends and competitive landscape
  • Proficiency with POS systems, mobile POS platforms, and basic computer skills (iPad and laptop navigation)
  • Physical ability to lift 25 pounds regularly and up to 50 pounds occasionally; capability to climb, bend, kneel, and navigate sales floor and stockroom environments
  • Strong English language proficiency
  • Experience with live-stream shopping, video demonstrations, or social media selling (preferred)
  • Clienteling and customer data acquisition expertise (preferred)

Skills

Mobile POS operation Clienteling tools Social selling platforms Customer relationship management Product styling and consultation Cross-selling and upselling Inventory management Point of sale systems Cash handling Sales analytics and KPI management

Experience

1+ years of sales experience, preferably in the luxury retail sector. A combination of education and relevant experience will be considered.

Education

High school diploma or equivalent; further education in fashion, retail management, or related fields is advantageous but not required.

Workplace

The successful candidate will be located in Edmonton, Alberta, Canada.

Compensation

The base compensation for this position ranges from CAD 17.60 to CAD 22 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.