Coach Sales Associate
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- £28,080–30,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 23, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Edinburgh seeks a Temporary Sales Associate (24 hours) to deliver luxury retail service and drive sales. GBP £28,080–£30,000 annually.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and tailored fashion advice
- Drive sales through strategic cross-selling, upselling, and personalized recommendations aligned with customer preferences
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans while meeting or exceeding individual and team KPIs
- Source new customers, maintain relationships, and conduct follow-up communications to close sales
- Maintain high energy on the sales floor while managing multiple customers and adapting selling techniques to evolving business needs
- Complete daily operational tasks including cash wrap procedures, inventory processing, replenishment, and visual merchandising maintenance
- Ensure sales floor and stockroom organization, cleanliness, and stock availability while adhering to retail policies and asset protection procedures
- Process transactions efficiently across purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate actively in brand initiatives, training programs, and inclusion activities
- Welcome constructive feedback, adapt behaviors responsively, and maintain professional composure
Qualifications
- Minimum 1+ years of sales experience, preferably in luxury retail with demonstrated fashion trend awareness and competitive market knowledge
- Proficiency with POS systems and mobile technology (iPad, laptop, Mobile POS platforms)
- Strong English language proficiency
- Ability to work flexibly in a fast-paced retail environment
- Luxury retail background, social media fluency, and experience with live-stream shopping or video demonstrations (preferred)
- Proven clienteling and customer data acquisition skills (preferred)
Skills
Experience
Minimum 1+ years of sales experience, preferably within luxury retail. Knowledge of fashion trends and competitive landscape is essential. A combination of relevant education and direct sales experience will be considered.
Education
Not specified; relevant retail or fashion education is not a formal requirement.
Workplace
This position is based in Edinburgh, Scotland, UK.
Compensation
The base compensation for this position ranges from GBP 28,080 to GBP 30,000 per annum.
Benefits
Attractive employee discount, compelling incentive programme, one paid volunteering day per year with opportunities for global volunteer projects, learning and development opportunities through the Ambassador Programme, regular social events, access to equity, inclusion and diversity initiatives including employee resource groups and regional inclusion councils, internal mobility and career progression opportunities, inclusive and innovative working environment.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Advisor», «Client Advisor», «Brand Ambassador», «Fashion Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.