Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 11, 2026
About Coach
Coach is an American luxury fashion house renowned for leather goods, accessories, and ready-to-wear, rooted in New York City design heritage. The brand is part of the Tapestry portfolio, a global house of fashion brands that emphasizes creativity, inclusion, and commercial innovation across retail and digital channels.
Coach Sales Associate (part-time) in Edinburgh, Indiana — retail role at the Tapestry brand, hourly pay $15.00–$19.50.
Role & Responsibilities
- Represent Coach as the front-line brand ambassador, delivering elevated, personalized customer service consistent with Coach style and service standards.
- Build lasting client relationships through individualized styling, product expertise, and follow-up to drive repeat purchases and loyalty.
- Achieve personal and store sales targets through cross-selling, upselling and tailored recommendations; develop and execute personal sales plans.
- Operate mobile POS and process transactions (purchases, returns, exchanges, online pickups) efficiently while adhering to asset protection procedures.
- Use clienteling tools and social selling (including short-form video) to capture customer data and generate sales opportunities.
- Support daily store operations including inventory processing, receiving shipments, replenishment, visual merchandising, and maintaining a clean, organized sales floor and stockroom.
- Adapt selling techniques to business needs, manage multiple customers on the floor, and assist teammates across functional areas as required.
- Participate in brand initiatives, training programs and inclusion activities; accept feedback and maintain a calm, professional demeanor.
Qualifications
- Minimum 1 year of sales experience; luxury retail experience strongly preferred.
- Demonstrable familiarity with POS operation and basic computer/device proficiency (iPad, laptop, Mobile POS).
- Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
- Physical ability to lift 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel and move throughout sales and stock areas.
- Strong English proficiency; social media savvy and experience with live-stream shopping or video demos preferred.
Skills
Experience
At least 1 year of retail sales experience; candidates with prior luxury or premium-brand retail experience and demonstrable clienteling or social-selling success are preferred.
Education
High school diploma or equivalent; coursework in retail, fashion, merchandising or related fields is advantageous.
Workplace
This position is based in Edinburgh, Indiana, USA, within easy reach of Indianapolis.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach fosters a design-led, inclusive culture grounded in New York creativity and commercial rigor. As part of Tapestry, the workplace emphasizes collaboration, continuous learning, and diversity while expecting high standards of customer focus and results.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.