Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 9, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate in Edina, MN. Part-time luxury retail position offering $15.00–$24.25/hr, POS & clienteling skills required.
Role & Responsibilities
- Represent Coach as a brand ambassador and deliver elevated, personalized shopping experiences aligned with Coach Guide to Style and Service standards
- Build and maintain lasting client relationships through expert styling, product knowledge, and fashion advice
- Drive sales through strategic cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS systems, clienteling tools, and social selling platforms including short-form video to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, cultivate relationships, and execute strategic follow-up to close sales
- Maintain high-energy floor presence, manage multiple customer interactions simultaneously, and adapt selling techniques to meet evolving business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service excellence
- Maintain clean, organized, and fully stocked sales floor and stockroom; adhere to retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently including purchases, returns, exchanges, and online pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Collaborate with teammates across functional areas and foster a trust-based, inclusive team environment
- Participate actively in brand initiatives, training programs, and inclusion activities
- Receive feedback constructively and maintain composure and professionalism in all situations
Qualifications
- Minimum 1+ years of sales experience, preferably in luxury retail
- Proficiency with POS systems and basic computer skills (iPad, laptop, Mobile POS)
- Ability to lift 25 lb regularly and up to 50 lb occasionally; capacity to climb, bend, kneel, and navigate sales floor and stockroom
- Strong English language proficiency
- Knowledge of fashion trends and competitive landscape
- Familiarity with walkie-talkie communication systems and ability to read price sheets and product release information
Skills
Experience
1+ years of sales experience in retail; luxury retail background is preferred. Experience with live-stream shopping, video demonstrations, clienteling, and social media engagement is advantageous.
Education
High school diploma or equivalent; a combination of education and relevant experience will be considered.
Workplace
This position is based in Edina, Minnesota, USA, within easy reach of Minneapolis.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Sales Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.