Coach Sales Associate
Coach in Eagan, Minnesota seeks a part‑time Sales Associate to deliver luxury retail service, omni‑channel selling and clienteling.
Overview
Coach is a global fashion house known for its leather goods and contemporary accessories and is part of the Tapestry portfolio. The brand emphasizes craftsmanship, modern design, and inclusive storytelling while benefiting from Tapestry’s multi‑brand scale and people‑first commitments.
Role & Responsibilities
- Serve as the front‑line ambassador of the Coach brand, delivering elevated, personalized luxury retail service in accordance with Coach style and service standards.
- Build and sustain client relationships through personalized styling, product expertise and proactive follow‑up to drive repeat purchases and lifetime value.
- Execute omni‑channel selling: operate mobile POS, process in‑store and online transactions, manage online order pickups, and convert social and digital leads.
- Use clienteling tools and data acquisition to create tailored recommendations, achieve personal sales plans, and meet or exceed individual and store KPIs.
- Leverage social selling and short‑form video or live‑stream demonstrations to engage customers and source new clients.
- Perform daily operational tasks including inventory receipt and processing, replenishment, visual merchandising, cash‑wrap procedures and asset protection.
- Maintain an organized, well‑stocked sales floor and stockroom; adhere to POS and retail policies while supporting teammates across functional areas.
- Work a flexible schedule including nights, weekends and peak retail periods while demonstrating a calm, professional demeanor under pressure.
Qualifications
- Minimum 1+ years of sales experience; luxury retail experience preferred.
- Proven ability to meet or exceed sales targets and execute personal sales plans.
- Experience operating POS systems and mobile POS; comfortable with basic computer hardware (iPad, laptop).
- Familiarity with clienteling, social selling and live‑stream/video demo formats; social media savvy preferred.
- Ability to work a flexible retail schedule and perform physical tasks (regularly lift 25 lbs, occasionally up to 50 lbs).
- Strong English proficiency.
Skills
Experience
Minimum of 1+ years in sales, ideally within luxury or fashion retail; experience with omni‑channel selling, clienteling and social/live‑stream selling is preferred.
Education
High school diploma or equivalent; a combination of education and retail experience will be considered.
Workplace
This position is based in Eagan, Minnesota, USA, within easy reach of Minneapolis. Cerulean lists 4 open roles in Eagan, including 2 posted recently. The broader Minnesota area accounts for 16 active listings on Cerulean, 5 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach blends contemporary design with accessible luxury and emphasizes creativity, inclusivity and customer focus. As part of the Tapestry family, the workplace culture prioritizes development, diversity and cross‑brand collaboration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.