Coach Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 6, 2026
About Coach
Coach is a New York–born global fashion house known for craftsmanship in leather goods, accessories and ready-to-wear. The brand operates as part of Tapestry, a global house of consumer luxury brands, and combines contemporary design with heritage American sensibility across retail and digital channels.
Coach — Sales Associate in Deer Park, New York. Customer-focused retail role combining luxury service, omni-channel selling, and store operations.
Role & Responsibilities
- Act as a front-line ambassador of the Coach brand, delivering an elevated, personalized shopping experience aligned with Coach style and service standards.
- Build and maintain lasting client relationships through personalized styling, product expertise and proactive follow-up to drive repeat business.
- Achieve individual and store sales targets through cross-selling, upselling and tailored recommendations; develop and execute personal sales plans.
- Use mobile POS, clienteling tools and social selling platforms (including short-form video) to capture customer data and convert sales.
- Manage daily store operations including cash wrap, inventory processing, replenishment and visual merchandising while maintaining presentation standards.
- Process transactions efficiently (sales, returns, exchanges, online order pickups) and adhere to POS and asset-protection procedures.
- Support inventory cycles: receive shipments, stock merchandise, conduct inventory counts and manage product movement between stockroom and sales floor.
- Maintain a clean, organized and well-stocked sales floor and stockroom; assist teammates across functional areas as required.
- Participate in brand initiatives, training and inclusion activities; welcome feedback and adapt behaviors to business needs.
Qualifications
- Minimum 1+ years of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
- Practical experience with POS operation and mobile POS devices; basic computer proficiency (iPad, laptop).
- Proven clienteling and data-acquisition capability; social media savvy and experience with live-stream or video demos preferred.
- Strong English language proficiency.
- Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel and maneuver on the sales floor and in the stockroom.
Skills
Experience
At least 1 year of retail sales experience with demonstrable success meeting sales KPIs; luxury retail and omni-channel selling experience preferred. Familiarity with mobile POS, clienteling workflows and social/video selling is advantageous.
Education
High school diploma or equivalent preferred; a combination of education and experience will be considered.
Workplace
This position is based in Deer Park, New York, USA, within easy reach of New York.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach blends heritage craftsmanship with contemporary design in a fast-paced, customer-centric retail environment. As part of Tapestry, the brand emphasizes inclusivity, creativity and continuous learning, fostering collaboration and development across stores and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Style Advisor», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.