Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 9, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate, Cypress TX — Luxury retail brand ambassador role combining personalized client service, sales achievement, and retail operations for the Houston area.
Role & Responsibilities
- Represent Coach brand through adherence to Guide to Style and Service standards and delivery of elevated, personalized shopping experiences
- Build and maintain lasting client relationships through product expertise, personalized styling advice, and fashion consultation
- Drive sales through strategic cross-selling, upselling, and tailored product recommendations aligned with customer preferences
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs and daily revenue targets
- Source new customers, maintain active relationships, and execute follow-up strategies to close sales and build loyalty
- Manage multiple customers simultaneously on the sales floor while maintaining high energy and adapting selling techniques to changing business needs
- Execute daily operational responsibilities including cash wrap transactions, inventory processing, replenishment, and visual merchandising while upholding service excellence
- Maintain sales floor and stockroom cleanliness, organization, and stock levels in compliance with retail policies, POS procedures, and asset protection protocols
- Process transactions accurately and efficiently across all channels: purchases, returns, exchanges, and online order pickups
- Support inventory cycles through shipment receipt, shelf stocking, and product movement coordination
- Provide collaborative support to teammates across all functional areas to ensure cohesive store operations
- Foster a trust-based, collaborative team environment and encourage high performance among peers
- Participate actively in brand initiatives, training programs, and diversity and inclusion activities
- Welcome and respond constructively to feedback; maintain professionalism and emotional regulation in high-pressure situations
Qualifications
- Minimum 1+ years of sales experience, preferably in luxury retail, with demonstrated knowledge of fashion trends and competitive landscape
- Proficiency with POS systems, basic computer literacy (iPad, laptop, mobile POS), walkie-talkie operation, and ability to interpret price and release sheets
- Strong English language proficiency (written and verbal)
- Ability to work flexible scheduling including evenings, weekends, peak seasons, and holidays to meet business needs
- Physical capacity to lift minimum 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and navigate sales floor and stockroom environments
- Preferred: Background in luxury retail, social media expertise, experience with livestream shopping or video demonstrations, clienteling capabilities, and data acquisition skills
Skills
Experience
Minimum 1+ years of sales experience in retail or fashion, preferably luxury retail. Knowledge of contemporary fashion trends and competitive market landscape is essential. A combination of equivalent education and practical retail experience will be considered.
Education
High school diploma or equivalent; further education or relevant certifications are not required but may be considered as complementary to direct sales experience.
Workplace
This position is based in Cypress, Texas, USA, within easy reach of Houston.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Style Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.