Coach Sales Associate (Contract)
Coach in New York seeks a Temporary Sales Associate to deliver luxury client service and support in-store sales and merchandising.
Overview
Coach is an American luxury fashion house known for leather goods, handbags and modern accessories. As part of Tapestry, Inc., the brand operates a global retail network and emphasizes craftsmanship, accessible luxury and contemporary design. Coach is recognised for structured retail training programs and clear career pathways across store, regional and corporate functions.
Role & Responsibilities
- Deliver elevated, client-focused service consistent with Coach brand standards, cultivating long-term client relationships and repeat business
- Meet or exceed individual and store sales targets through proactive clienteling and personalised product recommendations
- Operate the point-of-sale system accurately, process transactions, returns and exchanges, and manage cash handling procedures
- Execute visual merchandising, store presentation and replenishment to maintain on-brand displays and inventory availability
- Support stockroom operations, receive and organise deliveries, and assist with inventory counts and loss-prevention measures
- Participate in promotional events, product launches and store initiatives, working flexible schedules including evenings, weekends and peak periods
- Adhere to company policies, security procedures and local regulatory requirements
Qualifications
- Previous retail sales experience; prior experience in premium or luxury retail strongly preferred
- Outstanding interpersonal and communication skills with a polished, client-centric demeanour
- Ability to work a flexible schedule including evenings, weekends and holiday periods
- Proven reliability, strong attention to detail and ability to multitask in a fast-paced retail environment
- Right to work in the United States (if hiring in the U.S.) and ability to perform physical tasks associated with retail operations
Skills
Experience
Typically 1+ year of retail sales experience is preferred; experience within luxury or premium brands is an advantage. Seasonal or temporary retail experience welcomed.
Education
High school diploma or equivalent; post-secondary education in retail, fashion or business is a plus but not required.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.
Culture
Coach fosters a collaborative, client-centric retail culture that emphasizes product knowledge, customer experience and personal development. Store teams operate with a strong focus on craftsmanship, visual standards and commercial performance, supported by formal training and regional management.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.