Coach Sales Associate
- Location
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 25, 2026
About Coach
Coach is an American luxury fashion house known for leather goods, accessories and ready-to-wear rooted in New York design. The brand is part of Tapestry, Inc., a global portfolio of fashion houses that emphasizes creative storytelling, customer-focused retail, and inclusive workplace practices.
Coach — Sales Associate (part-time) in Clinton, Connecticut. Deliver elevated client service and drive omnichannel sales at Clinton Crossing.
Role & Responsibilities
- Serve as the front-line ambassador of the Coach brand, delivering elevated, personalized service aligned with Coach Guide to Style and Service standards.
- Develop lasting client relationships through styling, product expertise and proactive follow-up to drive repeat business and loyalty.
- Achieve individual and store sales targets through cross-selling, upselling and execution of personal sales plans.
- Use mobile POS, clienteling tools and social selling (including short-form video) to capture customer data, process transactions and convert online-to-store activity.
- Support daily store operations: cash wrap, inventory processing, replenishment, visual merchandising and online order pickups/returns.
- Maintain a high-energy sales floor, manage multiple customers, and adapt selling techniques to changing business needs.
- Participate in brand initiatives and training, foster a collaborative team environment, and adhere to loss-prevention and retail policies.
Qualifications
- Minimum of 1 year of sales experience; luxury retail experience preferred.
- Proficiency with POS operation and basic computer devices (iPad, laptop); experience with mobile POS and clienteling tools preferred.
- Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
- Physical ability to lift regularly 25 lbs (up to 50 lbs occasionally), climb, bend, kneel and maneuver the sales floor and stockroom.
- Strong English language proficiency; social media savvy and experience with live‑stream shopping or video demos preferred.
Skills
Experience
At least 1 year of retail or sales experience; prior luxury retail or fashion experience and demonstrated track record in clienteling, POS operation and omnichannel selling are preferred.
Education
High school diploma or equivalent; combination of education and relevant experience will be considered.
Workplace
This position is based in Clinton, Connecticut, USA, within easy reach of New Haven.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach combines New York heritage design with a consumer-focused retail culture and the global scale of the Tapestry portfolio. The workplace emphasizes creativity, inclusivity and measurable commercial performance, with regular training and development opportunities for retail teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Style Advisor», «Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.