Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 30, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate (Part-Time) in Cincinnati, Ohio. Deliver luxury retail experiences, drive omnichannel sales, and support daily store operations. $15–$19.50/hr.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards and fostering lasting client relationships through personalized styling and product expertise
- Drive sales through cross-selling, upselling, and tailored recommendations while developing and executing personal sales plans to meet or exceed individual and team KPIs
- Utilize mobile POS, clienteling tools, and social selling platforms including short-form video to capture customer data and encourage repeat purchases
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to evolving business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards and asset protection procedures
- Process transactions efficiently for purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement in both sales floor and stockroom
- Maintain cleanliness and organization of the sales floor and stockroom while ensuring compliance with retail policies and procedures
- Foster a collaborative, trust-based team environment and participate in brand initiatives, training programs, and inclusion activities
Qualifications
- Minimum 1+ years of retail sales experience, with luxury retail background preferred
- Knowledge of current fashion trends and competitive landscape
- Proficiency with POS systems, mobile POS platforms, and basic computer skills (iPad, laptop, walkie-talkie operation)
- Ability to read price and release sheets
- Strong English language proficiency
- Ability to work flexible schedules including nights, weekends, peak busy seasons, and high-traffic retail days including public holidays
- Physical capability to regularly lift at least 25 lbs (up to 50 lbs occasionally), climb, bend, kneel, and navigate sales floor and stockroom environments
Skills
Experience
Minimum 1 or more years of sales experience in a retail environment, with preference for luxury retail background demonstrating familiarity with elevated service standards, fashion product knowledge, and customer relationship building. A combination of relevant education and practical experience will be considered.
Education
High school diploma or equivalent required. Additional retail training, fashion studies, or customer service certifications are preferred but not required.
Workplace
The successful candidate will be located in Cincinnati, Ohio, United States of America.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Retail Associate», «Brand Ambassador», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.