Coach Sales Associate
- Location
- CincinnatiOhioUSA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 21, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate position in Cincinnati, Ohio: deliver luxury retail experiences, drive sales, and support store operations with competitive hourly pay and comprehensive benefits.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through strategic cross-selling, upselling, and tailored recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans to meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and execute follow-up activities to close sales
- Maintain high energy and engagement on the sales floor while managing multiple customer interactions
- Execute daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising
- Maintain cleanliness and organization of sales floor and stockroom while adhering to retail policies and asset protection procedures
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based environment and encourage team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Maintain professional demeanor, welcome feedback, and adapt behaviors to evolving business needs
Qualifications
- Minimum 1+ years of sales experience, with luxury retail background preferred
- Demonstrated knowledge of fashion trends and competitive landscape
- Proficiency with POS systems, mobile POS technology, iPad/laptop operation, and basic computer skills
- Strong English language proficiency
- Ability to work a flexible schedule including nights, weekends, peak seasons, and high-traffic retail days
- Physical capability to lift at least 25 lbs regularly and up to 50 lbs occasionally, with ability to climb, bend, kneel, and navigate sales floor and stockroom environments
- Ability to thrive in a fast-paced retail environment
Skills
Experience
Minimum 1+ years of sales experience, preferably in luxury retail or fashion environments. Experience with omni-channel retail operations, POS systems, and customer-facing digital tools is valuable. Familiarity with live-stream shopping, video demonstrations, and social media engagement is preferred.
Education
High school diploma or equivalent; further education or specialized retail training is not required but may be advantageous.
Workplace
The successful candidate will be located in Cincinnati, Ohio, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Brand Ambassador», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.