Coach Sales Associate
- Location
- ChesterfieldMissouriUSA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 13, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate III position in Chesterfield, Missouri. Luxury retail sales role offering $15.00–$19.25/hr with benefits including health insurance and 401(K).
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice tailored to individual preferences
- Drive sales through strategic cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain ongoing relationships, and execute follow-up strategies to close sales
- Maintain high energy on the sales floor, manage multiple customer interactions simultaneously, and adapt selling techniques to evolving business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Maintain cleanliness and organization of sales floor and stockroom; follow retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently across purchases, returns, exchanges, and online order pickups
- Support full inventory cycles including receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required to support overall store performance
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate actively in brand initiatives, training programs, and inclusion activities
- Welcome feedback constructively, adapt behaviors accordingly, and maintain a calm, professional demeanor under pressure
Qualifications
- Minimum 1+ years of sales experience (luxury retail background preferred)
- Knowledge of fashion trends and competitor landscape
- Experience with POS operation and basic computer proficiency including iPad, laptop, and Mobile POS systems
- Proficiency with walkie-talkie communication and ability to read price and release sheets
- Ability to work at a fast pace in a high-traffic retail environment
- Physical capability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and navigate sales floor and stockroom
- Strong English language proficiency
- Luxury retail background, social media fluency, and experience with live-stream shopping or video demonstrations (preferred)
- Clienteling and data acquisition skills (preferred)
Skills
Experience
Minimum 1+ years of sales experience required, with luxury retail background strongly preferred. Demonstrated experience with POS systems, mobile retail technology, and omni-channel selling approaches. Knowledge of contemporary fashion trends and competitive retail landscape essential. Experience with clienteling platforms, customer data acquisition, and social media selling capabilities preferred.
Education
A combination of high school diploma or equivalent and relevant sales experience will be considered. No specific formal education requirement stated; emphasis on practical retail experience and professional development.
Workplace
The successful candidate will be located in Chesterfield, Missouri, USA, with easy access to St. Louis.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Sales Advisor», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.