Coach Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 9, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate position in Changsha, China. Full-time luxury retail role at Shanshan Outlet Plaza. Apply today.
Role & Responsibilities
- Deliver exceptional customer service in accordance with Coach brand standards and luxury retail protocols
- Meet and exceed individual and team sales targets through consultative selling
- Execute daily store operations including cash handling, inventory management, and visual presentation
- Maintain effective communication with team members, management, and retail partners to ensure operational excellence
- Build and maintain client relationships to drive repeat business and brand loyalty
Qualifications
- Associate degree or higher in any discipline
- Minimum 2 years of retail sales or luxury goods industry experience
- Demonstrated excellence in verbal and written communication
- Strong interpersonal and team collaboration skills
- Proactive attitude with genuine enthusiasm for customer engagement
Skills
Experience
Minimum 2 years of verifiable retail sales or luxury goods industry experience, with proven success in meeting sales targets and delivering customer-focused service in a fast-paced environment.
Education
Associate degree or equivalent qualification from an accredited institution.
Workplace
The successful candidate will be located in Changsha, Hunan, China.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Consultant», «Retail Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.