Coach Sales Associate
- Location
- CarmelCaliforniaUSA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 12, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate II position in Carmel, California. Part-time luxury retail role offering $15.00–$24.25/hour with benefits including health insurance, 401(k), and paid family leave.
Role & Responsibilities
- Represent Coach as a brand ambassador while adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice tailored to customer needs
- Drive sales through strategic cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS systems, clienteling tools, and social selling platforms including short-form video content to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans to meet or exceed individual and store-level KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor while managing multiple customers and adapting selling techniques to evolving business needs
- Execute daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service excellence
- Keep sales floor and stockroom organized and stocked; adhere to retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required to support team objectives
- Foster a collaborative, trust-based team environment and encourage collective performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback constructively and maintain a calm, professional demeanor in all circumstances
Qualifications
- Minimum 1+ years of sales experience, with luxury retail background preferred
- Proficiency with POS systems and basic computer skills including iPad, laptop, and mobile POS platforms
- Strong English language proficiency
- Ability to work effectively in fast-paced retail environments
- Capability to lift at least 25 lbs regularly and up to 50 lbs occasionally; ability to climb, bend, kneel, and maneuver sales floor and stockroom
- Knowledge of current fashion trends and competitive landscape
- Flexibility to work varied schedules including nights, weekends, peak seasons, and high-traffic retail days including public holidays
Skills
Experience
Minimum 1+ years of sales experience. Luxury retail background is preferred. Experience with mobile POS systems, clienteling tools, and social commerce platforms is advantageous. Familiarity with omni-channel retail operations and data-driven sales techniques is valued.
Education
No specific formal education requirement stated; a combination of relevant work experience and demonstrated competency in retail sales, customer service, and product knowledge will be considered.
Workplace
The role is situated in Carmel, California, USA — conveniently close to San Francisco.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.