Coach Sales Associate
- Location
- Byron CenterMichiganUSA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 1, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate position in Byron Center, Michigan. Part-time retail role offering luxury customer service, $15.00–$19.50/hr, comprehensive benefits.
Role & Responsibilities
- Represent Coach as a brand ambassador, maintaining adherence to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion recommendations
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans while meeting or exceeding individual and team KPIs
- Source new customers, maintain relationships, and execute follow-up activities to close sales
- Maintain high energy on the sales floor while managing multiple customers and adapting selling techniques to business needs
- Execute daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising
- Maintain cleanliness, organization, and proper stocking of sales floor and stockroom while adhering to retail policies and asset protection procedures
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Collaborate with teammates across functional areas as required
- Foster a collaborative, trust-based team environment and encourage team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Demonstrate receptiveness to feedback, adapt behaviors as needed, and maintain a calm, professional demeanor
Qualifications
- 1 or more years of sales experience, preferably in luxury retail
- Knowledge of fashion trends and competitive landscape
- Demonstrated proficiency with POS systems and basic computer skills (iPad, laptop, mobile POS)
- Ability to operate walkie-talkies and read price/release sheets
- Strong English language proficiency
- Physical capability to lift 25 lbs regularly and up to 50 lbs occasionally; ability to climb, bend, kneel, and navigate sales floor and stockroom environments
- Flexibility to work variable schedules including nights, weekends, peak seasons, and high-traffic retail days including public holidays
Skills
Experience
1 or more years of sales experience, preferably within the luxury retail sector. A combination of relevant education and professional experience will be considered.
Education
No specific educational requirement stated; a high school diploma or equivalent is typically required for retail positions in this classification.
Workplace
The successful candidate will be located in Byron Center, Michigan, USA, with easy access to Grand Rapids.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k) retirement plan, Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.