Coach Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 12, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate position in Boise, Idaho. Luxury retail sales role offering $15.00–$19.50/hr, benefits, and career growth opportunities.
Role & Responsibilities
- Represent Coach as a brand ambassador and style expert, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice tailored to individual preferences
- Drive sales through strategic cross-selling, upselling, and product recommendations aligned with customer needs
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video content) to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; consistently meet or exceed individual and team key performance indicators
- Source new customers, establish relationships, and execute follow-up strategies to close sales and build a loyal client base
- Maintain high energy on the sales floor while managing multiple customers simultaneously and adapting selling techniques to evolving business needs
- Execute daily operational tasks including cash wrap transactions, inventory processing, replenishment, and visual merchandising while upholding service standards
- Maintain a clean, organized, and fully stocked sales floor and stockroom; follow retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently across all channels (purchases, returns, exchanges, online pickups)
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Provide cross-functional support to teammates as required
- Foster a collaborative and trust-based team environment; actively encourage and support team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Receive feedback constructively, adapt behaviors accordingly, and maintain a calm and professional demeanor in all situations
Qualifications
- Minimum 1+ years of sales experience, with luxury retail background preferred
- Knowledge of current fashion trends and competitive landscape
- Proficiency with POS systems, basic computer literacy (iPad/laptop, Mobile POS), walkie-talkie operation, and ability to read price and release sheets
- Strong English language proficiency
- Ability to work effectively in a fast-paced, dynamic retail environment
- Capability to lift at least 25 lbs regularly (up to 50 lbs occasionally), and ability to climb, bend, kneel, and navigate sales floor and stockroom
- Preferred: Social media fluency, experience with live-stream shopping or video demonstrations, and advanced clienteling and data acquisition skills
Skills
Experience
Minimum 1+ years of sales experience is required, with luxury retail background strongly preferred. Candidates should demonstrate knowledge of fashion trends and competitive positioning, combined with hands-on experience using POS systems and digital retail tools.
Education
High school diploma or equivalent; additional educational qualifications or relevant certifications in retail or sales are considered complementary but not mandatory.
Workplace
This position is based in Boise, Idaho, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.