Coach Sales Associate
- Seniority
- Junior
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 7, 2026
About Coach
Coach is a New York–born luxury fashion house best known for leather goods and contemporary accessories. The brand is part of the Tapestry portfolio, a global house of brands that emphasizes creativity, inclusivity and omni-channel retail innovation. Coach combines heritage craftsmanship with a modern, city‑driven aesthetic and a focus on customer experience.
Coach is hiring a Sales Associate in Boise, Idaho (Boise Town Square). Hourly pay $15.00–$19.50.
Role & Responsibilities
- Act as a front-line ambassador of the Coach brand, delivering elevated, personalized service consistent with Coach Guide to Style and Service standards.
- Build and maintain lasting client relationships through styling advice, product expertise and proactive follow-up to drive repeat business.
- Execute omni‑channel selling using mobile POS, clienteling tools and social selling (including short‑form video and live demos) to capture customer data and close sales.
- Meet or exceed individual and store KPIs through cross‑selling, upselling and execution of personal sales plans.
- Perform daily store operations: process transactions (purchases, returns, exchanges, online pickups), manage cash wrap, receive shipments, stock merchandise and support inventory cycles.
- Maintain visual merchandising standards, keep sales floor and stockroom organized, and follow POS, asset protection and retail policies.
- Support teammates across functional areas, foster a collaborative environment, and participate in brand initiatives and training.
Qualifications
- Minimum 1+ years of sales experience; luxury retail experience preferred.
- Proficiency operating POS systems and mobile POS on devices such as iPad; basic computer literacy (laptop/tablet).
- Strong English language proficiency.
- Ability to work a flexible schedule including nights, weekends, peak seasons and public holidays.
- Ability to lift regularly up to 25 lbs and occasionally up to 50 lbs; ability to climb, bend and maneuver in the sales floor and stockroom.
- Social media savvy and experience with live‑stream shopping or video product demonstrations (preferred).
Skills
Experience
At least one year of retail sales experience is required; prior luxury or premium-brand retail experience and demonstrated clienteling/data acquisition skills are strongly preferred.
Education
High school diploma or equivalent; vocational training in retail, fashion or merchandising is advantageous.
Workplace
This position is based in Boise, Idaho, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a fast‑paced, customer‑centric retail culture grounded in creativity and inclusivity. As part of the Tapestry family, the workplace emphasizes professional development, diversity and collaborative team performance across omni‑channel retail operations.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.