Coach Sales Associate
- Location
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 21, 2026
About Coach
Coach is a global fashion house renowned for its leather goods and modern American luxury. Founded in New York and operating as part of the Tapestry portfolio, Coach blends heritage craftsmanship with contemporary design and a commitment to inclusivity, creativity, and omni‑channel retail innovation.
Coach in Blackwood, NJ seeks a part‑time Sales Associate to deliver elevated client service, drive omni‑channel sales, and support store operations.
Role & Responsibilities
- Act as the front‑line ambassador for the Coach brand, delivering elevated, personalized client service in accordance with the Coach Guide to Style and Service standards.
- Build and maintain lasting client relationships through personalized styling, product expertise and proactive follow‑up to drive repeat purchases.
- Drive sales performance by cross‑selling, upselling and executing personal sales plans to meet or exceed individual and store KPIs.
- Leverage mobile POS, clienteling tools and social selling (including short‑form video and live demos) to capture client data and convert demand across channels.
- Execute daily store operations: process transactions (purchases, returns, exchanges, online pickups), manage inventory cycles, replenish stock and maintain visual merchandising standards.
- Maintain a clean, organized sales floor and stockroom while following POS, asset protection and retail policy procedures.
- Support teammates across functional areas, foster a collaborative environment and participate in brand initiatives and training programs.
Qualifications
- 1+ years of sales experience; luxury retail experience strongly preferred.
- Proven POS operation experience and basic computer proficiency (iPad/laptop, Mobile POS).
- Strong English language proficiency.
- Social media savvy; experience with live‑stream shopping, short‑form video or video demos preferred.
- Ability to work a flexible retail schedule including nights, weekends, peak season and public holidays.
- Ability to lift routinely up to 25 lbs and occasionally up to 50 lbs; regularly bend, climb, kneel and maneuver in a retail environment.
- Combination of education and experience will be considered.
Skills
Experience
Minimum one year of sales experience, preferably in luxury retail or fashion; demonstrable success meeting sales targets and delivering personalized client service.
Education
Combination of education and experience will be considered.
Workplace
This position is based in Blackwood, New Jersey, USA, within easy reach of Philadelphia.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach emphasizes creativity, inclusivity and a collaborative retail culture rooted in its New York heritage. As part of the Tapestry family, the brand values direct feedback, learning agility and a customer‑centric approach to service and performance.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Style Advisor», «Store Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.