Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- £30,160–32,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 21, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate (8 hrs/week) at Bicester Outlet, UK. £30,160–£32,000 per year (pro-rated). Part-time luxury retail role.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalised styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilise mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep sales floor and stockroom clean, organised, and stocked; follow retail policies, POS, and asset protection procedures
- Process transactions efficiently including purchases, returns, exchanges, and online pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based environment and encourage team performance
- Participate in brand initiatives, training programmes, and inclusion activities
- Welcome feedback, adapt behaviours, and maintain a calm, professional demeanour
Qualifications
- 1+ years of sales experience, with luxury retail background preferred
- Proficiency with POS systems and basic computer literacy (iPad, laptop, mobile POS)
- Strong English language proficiency
- Ability to work in a fast-paced retail environment
- Knowledge of fashion trends and competitor offerings
- Familiarity with walkie-talkie use and ability to read price and release sheets
- Experience with social media, live-stream shopping, video demonstrations, clienteling, and data acquisition (preferred)
Skills
Experience
1+ years of sales experience, preferably in luxury retail. A combination of relevant education and experience will be considered.
Education
No specific educational qualification stated; equivalent sales or retail experience may substitute.
Workplace
The successful candidate will be located in Bicester, England, UK, with easy access to London.
Compensation
The base compensation for this position ranges from GBP 30,160 to GBP 32,000 per annum.
Benefits
1 paid volunteering day per year; opportunities to volunteer with global projects; internal mobility and career progression; learning and development opportunities through the Ambassador Programme; regular social events; employee resource groups and regional inclusion councils; attractive employee discount; compelling incentive programme.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.