Coach Sales Associate
- Location
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 27, 2026
About Coach
Coach is a global fashion house best known for its leather goods and accessible-luxury accessories. The brand is part of Tapestry, Inc., a multi-brand luxury group; as an employer it emphasises craftsmanship, modern American style and inclusive consumer experiences across a global retail network.
Coach is hiring a Part‑Time Temporary Sales Associate in Bethlehem, PA. Join Tapestry's Coach to deliver personalised luxury retail service.
Role & Responsibilities
- Act as the front-line ambassador of the Coach brand, delivering elevated, personalised service in accordance with Coach Guide to Style and Service standards.
- Build and maintain lasting client relationships through personalised styling, product expertise and proactive follow-up to drive repeat purchases and loyalty.
- Drive individual and store sales via cross-selling, upselling and execution of personal sales plans to meet or exceed KPIs.
- Operate mobile POS and other clienteling tools to capture customer data, process transactions (purchases, returns, exchanges, online pickups) and support omni-channel fulfilment.
- Use social selling and short-form video/live-stream shopping techniques to engage new customers and amplify product storytelling.
- Perform daily operational tasks including cash wrap, inventory processing, replenishment, visual merchandising and stockroom organisation.
- Support inventory cycles: receive shipments, stock shelves and manage product movement while following POS and asset-protection procedures.
- Contribute to a collaborative, trust-based team environment and participate in brand initiatives, training and inclusion activities.
Qualifications
- Minimum 1+ years of sales experience; luxury retail experience strongly preferred. A combination of education and experience will be considered.
- Proven ability to work a flexible schedule, including nights, weekends, peak season and public holidays.
- Experience operating POS systems and basic computer proficiency (iPad/laptop, Mobile POS).
- Strong English language proficiency.
- Ability to lift regularly at least 25 lbs (up to 50 lbs occasionally) and to climb, bend, kneel and manoeuvre in store and stockroom environments.
Skills
Experience
At least one year of retail sales experience is required; candidates with luxury retail background, clienteling expertise and social‑media selling experience (live‑stream or video demos) are preferred.
Education
High school diploma or equivalent; additional retail or customer-service education is advantageous. A combination of education and relevant experience will be considered.
Workplace
This position is based in Bethlehem, Pennsylvania, USA, within easy reach of Philadelphia.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach emphasises modern American creativity and inclusivity within a collaborative retail culture. As part of Tapestry, the brand prioritises diversity, employee development and customer‑centric innovation across its stores.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Store Sales Representative», «Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.