Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 7, 2026
About Coach
Coach is a New York–born luxury fashion house renowned for leather goods and ready-to-wear. Part of the Tapestry portfolio, Coach blends heritage craftsmanship with contemporary design and operates globally within a multi‑brand luxury group.
Coach seeks a Part-time Sales Associate in Beachwood, Ohio — front-line role delivering personalized luxury service and supporting omni‑channel sales.
Role & Responsibilities
- Act as the front-line ambassador of the Coach brand, consistently applying Coach Guide to Style and Service standards.
- Deliver personalized styling and product expertise to build lasting client relationships and drive loyalty.
- Achieve individual and store sales targets through cross-selling, upselling and tailored recommendations.
- Use mobile POS, clienteling tools and social selling (including short-form video) to capture client data and support omni-channel sales.
- Execute daily operational tasks: cash wrap, inventory processing, replenishment, visual merchandising, and efficient transaction processing (purchases, returns, exchanges, online pickups).
- Maintain an organized, stocked and secure sales floor and stockroom; follow POS, asset protection and retail policies.
- Support inventory cycles by receiving shipments, stocking shelves and managing product movement.
- Adapt selling techniques to store traffic and multitask while maintaining high energy and service standards.
- Participate in brand initiatives, training programmes and inclusion activities; foster a collaborative, trust-based team environment.
Qualifications
- Minimum 1+ years of sales experience; luxury retail experience strongly preferred.
- Proven competence with POS operations and basic computer use (iPad/laptop, mobile POS); comfortable with walkie‑talkie communication.
- Demonstrable clienteling skills and data acquisition capability; familiarity with social selling and live‑stream or video demos preferred.
- Strong English language proficiency.
- Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
- Ability to lift regularly 25 lbs (up to 50 lbs occasionally) and to climb, bend and manoeuvre in a retail environment.
Skills
Experience
At least one year of retail sales experience required; previous luxury retail or brand experience is preferred and will be considered an asset.
Education
High school diploma or equivalent preferred; relevant retail or customer-service training advantageous.
Workplace
This position is based in Beachwood, Ohio, USA, within easy reach of Cleveland.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach emphasizes craftsmanship, creativity and an inclusive, optimistic workplace rooted in New York heritage. The brand values collaborative teams, customer‑centric service and continuous learning within a fast‑paced retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Style Advisor», «Sales Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.