Coach Sales Associate

Location
Employment Part-Time
Seniority Entry-Level
Compensation $15–19.50/hour
Department Retail & Boutique Operations
Industry Fashion, Apparel & Leather Goods
Posted Apr 4, 2026
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Coach — Sales Associate (part-time) in Beachwood, OH. Hourly pay $15.00–$19.50; deliver luxury client service and drive omni-channel sales.

Overview

Coach is an American luxury fashion house renowned for leather handbags, accessories and ready-to-wear. The brand is part of Tapestry, Inc., a global house of consumer fashion brands; Coach emphasizes craftsmanship, accessible luxury and contemporary design across a worldwide retail network.

Role & Responsibilities

  • Deliver an elevated, personalized luxury shopping experience that adheres to Coach service and style standards.
  • Build and maintain lasting client relationships through personalized styling, product expertise and proactive follow-up.
  • Drive sales performance via cross-selling, upselling and execution of personal sales plans to meet individual and store KPIs.
  • Operate mobile POS and in-store technology to process transactions, capture client data and support omni-channel order fulfilment (returns, exchanges, online pickups).
  • Leverage clienteling tools and social selling formats (including short-form video and live-stream demos) to acquire and retain customers.
  • Perform daily operational tasks including cash wrap management, inventory receiving, replenishment, visual merchandising and stockroom organisation.
  • Support inventory cycles, asset-protection procedures and adherence to retail policies; assist teammates across functional areas as required.
  • Maintain high energy on the sales floor, manage multiple customers concurrently and adapt selling techniques to business needs.

Qualifications

  • Minimum 1+ year of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
  • Proficiency with POS operation and basic computer/mobile device use (iPad/laptop, mobile POS).
  • Ability to work a flexible schedule including evenings, weekends, holidays and peak retail seasons.
  • Ability to lift regularly up to 25 lbs (occasionally up to 50 lbs), and perform frequent bending, climbing and stockroom manoeuvres.
  • Strong English communication skills (required for this posting).

Skills

mobile POS clienteling tools social selling platforms iPad walkie-talkie live-stream shopping video demos

Experience

At least one year of sales experience, preferably in luxury or premium retail; demonstrable track record of achieving sales KPIs and delivering high-quality client service.

Education

High school diploma or equivalent; combination of relevant education and retail experience will be considered.

Workplace

This position is based in Beachwood, Ohio, USA, within easy reach of Cleveland. The broader Ohio area accounts for 23 active listings on Cerulean, 2 of which are new. In USA as a whole, Cerulean currently features 3.565 open positions, with 77 posted this week.

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.

Culture

Coach fosters a creative, optimistic workplace grounded in craftsmanship and consumer-centric service. As part of Tapestry, the brand emphasises inclusion, development and cross-brand collaboration while encouraging employees to be candid, curious and customer-focused.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Luxury Sales Consultant», «Retail Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.