Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 11, 2026
About Coach
Coach is an American luxury fashion house known for refined leather goods and elevated ready-to-wear, headquartered in New York and led creatively by Stuart Vevers. The brand is part of the Tapestry portfolio, a global house of brands that emphasizes craft, inclusivity, and commercial creativity across its maisons.
Coach is hiring a part-time Sales Associate in Baraboo, WI to deliver luxury service, drive omni-channel sales, and support store operations.
Role & Responsibilities
- Act as a front-line brand ambassador, delivering the Coach Guide to Style and Service standards to every client interaction.
- Build and sustain personal client relationships through tailored styling, product expertise, and proactive follow-up to drive repeat business.
- Execute omni-channel selling using Mobile POS, clienteling tools and social selling (including short-form video) to capture customer data and convert sales.
- Meet or exceed individual and store KPIs by developing and implementing personal sales plans, cross-selling and upselling.
- Perform daily store operations: process transactions (purchases, returns, exchanges, online pickups), manage cash wrap, receive shipments, replenish stock, and support visual merchandising.
- Maintain a high-energy sales floor, manage multiple customers concurrently, and adapt selling techniques to dynamic traffic patterns.
- Follow retail policies and asset-protection procedures; keep sales floor and stockroom organized and operational.
- Support teammates across functional areas and participate in brand initiatives, training, and inclusion activities.
Qualifications
- Minimum of 1+ years of sales experience; luxury retail experience strongly preferred.
- Proven ability to operate POS systems and basic computing devices (iPad/laptop); familiarity with Mobile POS workflows.
- Comfortable using clienteling tools, social selling platforms, walkie-talkies, and reading price/release sheets.
- Strong English language proficiency.
- Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
- Ability to lift regularly up to 25 lbs and occasionally up to 50 lbs; ability to climb, bend and kneel as required.
Skills
Experience
At least one year of sales experience is required; candidates with prior luxury retail experience, clienteling and omni-channel selling experience will be prioritized. A combination of relevant education and practical retail experience will be considered.
Education
High school diploma or equivalent; a combination of education and retail experience will be considered.
Workplace
This position is based in Baraboo, Wisconsin, USA, within easy reach of Madison.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach cultivates a creative, client-centric workplace rooted in New York energy and Tapestry's broader commitment to inclusion and diversity. The environment rewards commercial ambition, collaboration, and direct, constructive feedback while encouraging continuous learning and adaptability.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Style Advisor», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.