Coach Sales Associate

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Location
AustinTexasUSA
Employment
Part-Time
Seniority
Entry-Level
Compensation
$15–19.50/hour
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Jul 8, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach Sales Associate (Part-Time) in Austin, Texas – $15.00–$19.50/hr. Deliver luxury retail service, drive sales, and build client relationships.

Role & Responsibilities

  • Represent Coach as a brand ambassador, adhering to brand guidelines and service standards
  • Build lasting client relationships through personalized styling, product expertise, and fashion advice
  • Drive sales through cross-selling, upselling, and tailored product recommendations
  • Utilize mobile POS, clienteling tools, and social selling platforms including short-form video to capture customer data and encourage repeat purchases
  • Develop and execute personal sales plans; meet or exceed individual and team key performance indicators
  • Source new customers, maintain relationships, and follow up to close sales
  • Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
  • Execute daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
  • Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, point-of-sale procedures, and asset protection protocols
  • Process transactions efficiently including purchases, returns, exchanges, and online order pickups
  • Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
  • Assist teammates in functional areas as required and foster a collaborative, trust-based team environment
  • Participate in brand initiatives, training programs, and inclusion activities
  • Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor in high-pressure situations

Qualifications

  • Minimum 1+ years of sales experience; luxury retail background preferred
  • Proficiency with point-of-sale systems and basic computer literacy (iPad, laptop, mobile POS)
  • Knowledge of fashion trends and competitive retail landscape
  • Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and maneuver sales floor and stockroom
  • Strong English language proficiency
  • Excellent interpersonal and communication skills
  • Ability to work flexible schedules including nights, weekends, and peak retail seasons

Skills

Point-of-sale (POS) system operation Mobile POS platforms Clienteling and customer data management Social selling and short-form video content Live-stream shopping or video demonstration experience Walkie-talkie communication Inventory management and price sheet interpretation Cash handling and transaction processing Visual merchandising

Experience

Minimum 1+ years of sales experience required; luxury retail background is strongly preferred. Demonstrated experience with fashion trends, competitor knowledge, and POS system operation is essential.

Education

No specific educational qualification required; a combination of relevant education and sales experience will be considered.

Workplace

The role is situated in Austin, Texas, USA.

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(k) retirement plan, Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Brand Ambassador», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.