Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 25, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate in Atlanta, Georgia – luxury retail position offering personalized customer service, sales growth, and competitive benefits.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards and maintaining a professional, polished appearance on the sales floor
- Build lasting client relationships through personalized styling, product expertise, fashion advice, and exceptional customer service
- Drive sales through strategic cross-selling, upselling, and tailored product recommendations to meet or exceed personal and team KPIs
- Utilize mobile POS systems, clienteling tools, and social selling platforms (including short-form video content) to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; source new customers, maintain relationships, and follow up systematically to close sales
- Maintain high energy on the floor, manage multiple customers simultaneously, and adapt selling techniques to meet evolving business needs
- Complete daily operational tasks including cash wrap procedures, inventory processing, merchandise replenishment, and visual merchandising while maintaining service standards
- Maintain a clean, organized, and fully stocked sales floor and stockroom; follow all retail policies, POS protocols, and asset protection procedures
- Process all transactions efficiently and accurately, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement across the retail environment
- Assist teammates in functional areas as required to ensure smooth daily operations
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate actively in brand initiatives, training programs, and diversity and inclusion activities
- Welcome feedback, demonstrate flexibility, and maintain a calm, professional demeanor in all situations
Qualifications
- Minimum 1+ years of sales experience, with luxury retail background strongly preferred
- Demonstrated knowledge of fashion trends, competitive retail landscape, and consumer behavior
- Proficiency with POS systems, basic computer skills (iPad, laptop, mobile POS), walkie-talkie operation, and ability to read price and release sheets
- Strong English language proficiency
- Social media savvy with experience in live-stream shopping, video demonstrations, or digital content creation (preferred)
- Clienteling and customer data acquisition experience (preferred)
- Ability to work flexibly in a fast-paced retail environment, including nights, weekends, peak seasons, and high-traffic retail days
- Physical capability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), climb, bend, kneel, and maneuver within sales floor and stockroom environments
Skills
Experience
1+ years of sales experience, with luxury retail background preferred. A combination of education and experience will be considered. Experience with POS systems, mobile technology, and customer-facing sales in a retail or hospitality environment is essential.
Education
High school diploma or equivalent preferred; a combination of education and relevant sales experience will be considered.
Workplace
This position is based in Atlanta, Georgia, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Sales Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.