Coach Sales Associate
- Location
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 27, 2026
About Coach
Coach is an American luxury fashion house originating in New York and recognized for leather goods and ready-to-wear. The brand operates within the Tapestry portfolio, a global house of fashion maisons that emphasizes inclusive design, creativity under Creative Director Stuart Vevers, and modern luxury retail experiences.
Coach is hiring a Part-time Sales Associate at Asheville Outlets, Asheville, NC—join Tapestry to deliver elevated luxury retail experiences.
Role & Responsibilities
- Serve as the front-line ambassador of the Coach brand, delivering elevated, personalized service aligned with the Coach Guide to Style and Service standards.
- Cultivate and maintain lasting client relationships through tailored styling, product expertise and proactive follow-up to drive repeat purchases.
- Achieve individual and store sales goals by executing personal sales plans, cross-selling, upselling and meeting KPI targets.
- Utilize mobile POS, clienteling tools and social selling (including short-form video and live-stream demonstrations) to capture client data and convert sales.
- Perform daily store operations: manage cash wrap, process transactions (purchases, returns, exchanges, online pickups), receive and replenish shipments, and support inventory cycles.
- Maintain visual merchandising standards, keep sales floor and stockroom organized and compliant with asset-protection policies.
- Adapt selling approach to fluctuating traffic, manage multiple customers with high energy, and assist teammates across functional areas when required.
- Participate in brand initiatives, training and inclusion activities; accept and apply feedback while sustaining a calm, professional demeanour.
Qualifications
- Minimum 1 year of sales experience; luxury retail experience strongly preferred.
- Proficiency with POS operation and basic computer devices (iPad/laptop) and comfort using mobile POS and walkie-talkie.
- Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
- Physical ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel and manoeuvre in a retail environment.
- Strong English language proficiency.
Skills
Experience
At least 1 year of retail sales experience; prior experience in luxury fashion and demonstrated ability to meet sales KPIs preferred.
Education
High school diploma or equivalent; retail- or fashion-related coursework or certifications are advantageous.
Workplace
This position is based in Asheville, North Carolina, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, inclusive and client-centered workplace that emphasises direct feedback, collaboration and continuous learning. As a member of Tapestry, the brand prioritizes diversity, employee development and a results-driven team ethos.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Luxury Sales Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.