- Location
- 1 American Dream Way, Suite D142 (View map)East Rutherford, NJ 07073USA
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house renowned for its leather goods, handbags and ready-to-wear. As a member of the Tapestry, Inc. portfolio, the brand combines artisanal craftsmanship with contemporary design and places a premium on refined customer experiences across flagship stores and global retail locations.
Coach seeks a Temporary Sales Associate to serve as a brand ambassador delivering elevated, personalized shopping experiences at its American Dream retail location in East Rutherford, New Jersey. The role combines luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue through direct customer engagement, clienteling, and operational excellence.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures
- Process transactions efficiently including purchases, returns, exchanges, and online pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates in functional areas as required and foster a collaborative, trust-based environment
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor throughout shifts
Qualifications
- 1+ years of sales experience (luxury retail preferred)
- Proficiency with POS operation and basic computer skills (iPad, laptop, Mobile POS)
- Ability to work at a fast pace and lift 25 lb regularly (up to 50 lb occasionally)
- Strong English language proficiency
- Knowledge of fashion trends and competitors
- Flexibility to work nights, weekends, peak busy season, and high-traffic retail days including public holidays
Skills
Experience
1+ years of sales experience in retail, with luxury retail background strongly preferred. Experience with live-stream shopping, video demonstrations, clienteling, and data acquisition is valued.
Education
High school diploma or equivalent; a combination of relevant education and retail sales experience will be considered.
Workplace
The successful candidate will be located in East Rutherford, New Jersey, USA, with easy access to New York.
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Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach blends classic American craftsmanship with a modern, design-led sensibility and emphasises an elevated client experience. The workplace culture values polished presentation, teamwork and ongoing training, offering employees hands-on exposure to premium retail operations within the broader Tapestry group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.