Coach Sales Assistant
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 21, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Assistant, Ipoh Malaysia – Part-time retail position supporting store operations, customer service, and merchandise management.
Role & Responsibilities
- Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance
- Serve as a brand ambassador internally and externally; support social media engagement initiatives
- Operate POS systems accurately, maintain cash wrap organization, and handle cash/payment media in compliance with policy
- Suggest complementary products, promote gift cards, and capture customer information as permitted
- Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom standards
- Manage stock levels, replenish the sales floor, and execute visual merchandising updates
- Support sales floor activities, respond to customer requests with confidence, and collaborate with team or management
- Maintain housekeeping standards and adhere to Loss Prevention guidelines
Qualifications
- Minimum 1+ year of previous retail experience (cashier, stock, or sales background), preferably in luxury retail
- Current knowledge of fashion trends and competitive market landscape
- Proficiency with cash register systems and basic computer skills, including iPad/laptop, Mobile POS, and internet navigation
- Ability to use walkie-talkie communication systems and read price and product release sheets
- Strong attention to detail and organizational capabilities
- Excellent communication and customer service skills
- Fluency in English
Skills
Experience
Minimum 1 year of previous retail experience in a cashier, stock, or sales capacity, preferably within a luxury retail service environment. A combination of relevant education and practical experience will be considered.
Education
No specific educational requirements stated; a combination of education and retail experience will be considered.
Workplace
The role is situated in Ipoh, Perak, Malaysia — conveniently close to Kuala Lumpur.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Associate», «Sales Advisor», «Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.