Coach Sales Advisor

Location
Employment Part-Time
Seniority Junior
Compensation $15–19.50/hour
Department Retail & Boutique Operations
Industry Fashion, Apparel & Leather Goods
Posted ✦ Today
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Coach — Sales Associate (Part‑time) in Syracuse, NY. Deliver personalised luxury retail service and omni‑channel sales at Destiny USA.

Overview

Coach is an American luxury fashion house best known for leather handbags, accessories and modern American design. The brand operates globally as part of Tapestry, Inc., a multi‑brand luxury group, and emphasizes craftsmanship, accessible luxury and contemporary styling across its retail network.

Role & Responsibilities

  • Act as the frontline ambassador of the Coach brand, delivering elevated, personalised luxury service in accordance with Coach style and service standards.
  • Build and maintain lasting client relationships through product expertise, personalised styling, follow‑up and clienteling to drive repeat business.
  • Execute omni‑channel selling: process transactions, fulfil online pickups, support returns/exchanges and use mobile POS and clienteling tools to capture customer data.
  • Drive sales through cross‑selling, upselling and tailored recommendations; develop and deliver personal sales plans and meet individual and store KPIs.
  • Engage in social selling and short‑form video content to source new customers and support digital acquisition initiatives.
  • Support daily store operations including inventory receiving, replenishment, stockroom management, visual merchandising and asset‑protection procedures.
  • Maintain a high‑energy sales floor, manage multiple customers, and adapt selling approach to peak periods and business needs.
  • Contribute to team performance through collaboration, participation in training and brand initiatives, and by fostering an inclusive, feedback‑oriented environment.

Qualifications

  • Minimum 1 year of sales experience; luxury retail experience preferred. A combination of relevant education and experience will be considered.
  • Proven ability to operate POS systems and mobile POS (iPad/laptop); basic computer proficiency.
  • Physical ability to lift 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel and manoeuvre throughout the sales floor and stockroom.
  • Flexible availability including nights, weekends, holidays and peak retail periods.
  • Strong English language proficiency. Preferred: experience with social selling, live‑stream shopping or video demos, and demonstrated clienteling/data acquisition skills.

Skills

Personalised styling and product knowledge clienteling mobile POS POS operation iPad social selling platforms short‑form video cash handling and transaction processing visual merchandising and stock replenishment inventory receiving and cycle management strong interpersonal and communication skills ability to work in fast‑paced, KPI‑driven retail environments

Experience

At least 1 year of sales experience; prior luxury retail or premium brand experience preferred.

Education

High school diploma or equivalent; retail or fashion vocational training a plus.

Workplace

The role is situated in Syracuse, New York, USA. There are currently 2 open positions in Syracuse on Cerulean, with 2 added recently. Within New York, Cerulean currently features 1.749 open roles, including 37 recent additions. Across USA, Cerulean lists 3.531 open roles — 254 of them newly added.

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance.

Culture

Coach blends a contemporary, design‑led luxury ethos with an inclusive, team‑oriented workplace culture. As part of the Tapestry group, the brand emphasises creativity, client focus, and professional development through training and internal initiatives.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Associate», «Style Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.