Coach Sales Advisor
Coach — Sales Associate (Part-time) in San Diego, CA. Join Coach at Fashion Valley to deliver luxury retail service and drive omni-channel sales.
Overview
Coach is an American luxury accessories and lifestyle brand known for leather goods, handbags and ready-to-wear. The maison operates globally and is part of the Tapestry portfolio, a family of consumer fashion brands that emphasizes craftsmanship, modern design and inclusive brand storytelling.
Role & Responsibilities
- Act as the primary brand ambassador on the sales floor, delivering elevated, personalized service in accordance with Coach Style and Service standards.
- Build and maintain lasting client relationships through tailored styling, product expertise, and proactive follow-up to drive repeat business.
- Achieve individual and team sales targets by cross-selling, upselling and executing personal sales plans.
- Use Mobile POS, iPad and clienteling tools to capture customer data, process transactions (purchases, returns, exchanges, online pickups) and support omni-channel fulfilment.
- Leverage social selling and short-form video to showcase product, source new customers and increase conversions.
- Perform daily operational tasks including inventory receiving, replenishment, visual merchandising and stockroom organisation.
- Maintain high energy and service standards during peak traffic periods; manage multiple customers and adapt selling techniques to business needs.
- Follow retail policies and asset-protection procedures; support inventory cycles and loss-prevention practices.
- Assist teammates across functional areas and participate in brand initiatives, training and inclusion activities.
Qualifications
- Minimum of 1 year of sales experience; luxury retail experience strongly preferred.
- Proven ability with POS operation and basic computer proficiency (iPad/laptop, Mobile POS); familiarity with clienteling tools.
- Strong English proficiency required.
- Ability to work a flexible schedule including nights, weekends, holidays and peak retail periods.
- Capable of regular lifting of 25 lbs (occasionally up to 50 lbs) and performing physical retail duties (climb, bend, kneel).
- Social media savvy with experience in live-stream shopping or video demonstrations is preferred.
- A combination of education and retail experience will be considered.
Skills
Experience
At least 1 year of sales experience, preferably within luxury or fashion retail; demonstrable experience with POS systems, clienteling and omni-channel selling is preferred.
Education
No formal degree required; a combination of relevant education and retail sales experience will be considered.
Workplace
This position is based in San Diego, California, USA. Cerulean lists 28 open roles in San Diego, including 5 posted recently. The broader California area accounts for 398 active listings on Cerulean, 37 of which are new. In USA as a whole, Cerulean currently features 3.531 open positions, with 254 posted this week.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach fosters a creative, client-centric culture rooted in craftsmanship and inclusive storytelling. As part of the Tapestry group, the brand emphasizes professional development, diversity and collaborative retail teams operating in a fast-paced, service-driven environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Associate», «Style Advisor», «Customer Experience Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.