Coach Sales Advisor
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 13, 2026
About Coach
Coach is an American luxury fashion house known for its leather goods and accessible-luxury aesthetic. Operating globally, Coach is part of Tapestry, Inc., a multi-brand luxury group; the brand is recognised for craftsmanship, product-led design and an emphasis on elevated customer experiences in flagship stores and department store concessions.
Coach Retail Sales Associate in New York — join Coach's NYC team as a Retail Sales Associate delivering luxury client service and driving sales.
Role & Responsibilities
- Deliver personalized client service and cultivate long-term client relationships through proactive outreach and attentive in-store engagement.
- Meet and exceed individual and store sales targets through expert product knowledge, styling guidance and upselling of complementary accessories.
- Execute point-of-sale transactions, including cash handling, returns and exchanges, while maintaining accuracy and adherence to cash-management procedures.
- Maintain visual merchandising standards and ensure regular replenishment, stockroom organisation and inventory accuracy.
- Document client interactions and preferences in CRM tools to support clienteling and targeted follow-up.
- Support daily store operations including opening/closing duties, stock receives, loss-prevention practices and compliance with company policies.
Qualifications
- Proven aptitude for customer-facing retail roles; previous experience in luxury or premium-brand retail strongly preferred.
- Demonstrable ability to achieve sales targets and contribute to a high-performing store environment.
- Excellent verbal communication and interpersonal skills with polished presentation and professional demeanour.
- Reliable, punctual and able to work flexible schedules including evenings, weekends and peak season periods.
Skills
Experience
Typically 1–2 years of retail or client-facing experience; previous experience with leather goods, accessories or luxury apparel is advantageous.
Education
High school diploma or equivalent; vocational retail training or tertiary education in fashion, business or hospitality is a plus.
Workplace
The role is situated in New York, New York, USA.
Culture
Coach emphasises a product-focused, client-centric culture where service excellence and creativity are rewarded. The workplace balances a heritage of craftsmanship with contemporary retail practices, encouraging team collaboration and professional development within the broader Tapestry group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Retail Associate», «Store Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.