Coach Sales Advisor
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $17.60–22/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 31, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate position in Mirabel, Quebec. Full luxury retail experience, omni-channel selling, customer relationship management. Hourly: CAD $17.60–$22.00.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards and embodying the inclusive, courageous spirit of the brand
- Build lasting client relationships through personalized styling, product expertise, fashion advice, and proactive customer engagement
- Drive sales through strategic cross-selling, upselling, and tailored product recommendations based on client needs
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans while meeting or exceeding individual and team KPIs
- Source new customers, maintain relationships, and follow up systematically to close sales and build client loyalty
- Maintain high energy on the sales floor while managing multiple customers simultaneously and adapting selling techniques to evolving business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while upholding service standards
- Keep sales floor and stockroom clean, organized, and fully stocked in compliance with retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement through the store
- Assist teammates across functional areas as required to ensure seamless store operations
- Foster a collaborative, trust-based team environment and encourage strong peer performance
- Participate in brand initiatives, training programs, and diversity and inclusion activities
- Welcome feedback and demonstrate adaptability, maintaining a calm and professional demeanor in all interactions
Qualifications
- Minimum 1+ years of sales experience, with luxury retail background preferred
- Knowledge of current fashion trends, competitive landscape, and brand positioning
- Proficiency with POS systems, basic computer literacy (iPad and laptop), mobile POS operation, and walkie-talkie communication
- Ability to read price and release sheets accurately
- Strong English language proficiency
- Preferred: Experience with social media, live-stream shopping, video demonstrations, clienteling techniques, and customer data acquisition
- Ability to lift at least 25 lbs regularly and up to 50 lbs occasionally; capability to climb, bend, kneel, and navigate sales floor and stockroom environments
Skills
Experience
1+ years of sales experience in retail or related environment; luxury retail background is strongly preferred. A combination of relevant education and practical experience will be considered.
Education
No specific formal education requirement; a combination of education and sales experience will be evaluated.
Workplace
This position is based in Mirabel, Quebec, Canada, within easy reach of Montreal.
Compensation
The base compensation for this position ranges from CAD 17.60 to CAD 22 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(K), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Associate», «Style Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.