Coach Sales Advisor

Employment
Part-Time
Seniority
Entry-Level
Compensation
$15–24.25/hour
Posted
Jun 23, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach Sales Associate (Part-time), Chandler, Arizona—luxury retail front-line role in personalized selling, omni-channel operations, and brand representation.

Role & Responsibilities

  • Represent Coach as a brand ambassador, adhering to Coach Guide to Style and Service standards
  • Build lasting client relationships through personalized styling, product expertise, and fashion advice
  • Drive sales through cross-selling, upselling, and tailored product recommendations
  • Utilize mobile POS, clienteling tools, and social selling platforms including short-form video to capture customer data and encourage repeat purchases
  • Develop and execute personal sales plans while meeting or exceeding individual and team KPIs
  • Source new customers, maintain relationships, and follow up to close sales
  • Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
  • Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
  • Keep sales floor and stockroom clean, organized, and properly stocked in compliance with retail policies and asset protection procedures
  • Process transactions efficiently including purchases, returns, exchanges, and online pickups
  • Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
  • Assist teammates in functional areas as required and foster a collaborative, trust-based environment
  • Participate in brand initiatives, training programs, and inclusion activities
  • Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor

Qualifications

  • 1+ years of sales experience (luxury retail preferred)
  • Knowledge of fashion trends and competitor landscape
  • Experience with POS operation and basic computer proficiency (iPad, laptop, Mobile POS)
  • Ability to read price sheets and release sheets
  • Strong English language proficiency
  • Ability to work in a fast-paced retail environment with flexible scheduling
  • Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), and to climb, bend, kneel, and maneuver sales floor and stockroom
  • Luxury retail background, social media savvy, experience with live-stream shopping, video demonstrations, clienteling, and data acquisition (Preferred)

Skills

Mobile POS operation iPad and laptop proficiency Clienteling tools Social selling platforms Short-form video content creation Cash handling Inventory management Visual merchandising Walkie-talkie communication Cross-selling and upselling techniques

Experience

1+ years of sales experience, preferably in luxury retail, with demonstrated knowledge of fashion trends and competitive retail landscape

Education

High school diploma or equivalent; a combination of education and sales experience will be considered

Workplace

The role is situated in Chandler, Arizona, USA — conveniently close to Phoenix.

Compensation

The base compensation for this position ranges from USD 15 to USD 24.25 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Coach

Coach Sales Advisor

Chandler, USA

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