Coach Sales Advisor
- Location
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 14, 2026
About Coach
Coach is a global American fashion house known for luxury leather goods and contemporary accessories, operating as part of the Tapestry portfolio of brands. The label blends New York design heritage with accessible luxury, emphasizing craftsmanship, product longevity, and inclusive brand experiences.
Coach in Carmel, California seeks a Part-time Sales Associate to deliver luxury retail service, clienteling and omni-channel sales.
Role & Responsibilities
- Serve as the front-line ambassador of the Coach brand, delivering elevated, personalized shopping experiences in accordance with Coach style and service standards.
- Develop lasting client relationships through personalized styling, product expertise and proactive follow-up to drive repeat business and loyalty.
- Drive sales performance through cross-selling, upselling and execution of individual sales plans to meet or exceed KPIs.
- Use mobile POS, clienteling tools and social selling platforms (including short-form video) to capture customer data, close sales and support omni-channel fulfilment (returns, exchanges, online pickup).
- Perform daily operational tasks including cash wrap, inventory receiving and processing, replenishment, visual merchandising and maintaining a clean, organized sales floor and stockroom.
- Adhere to POS procedures, asset protection policies and retail loss-prevention practices.
- Support inventory cycles, assist teammates across functional areas and contribute to a collaborative, trust-based team environment.
- Participate in brand initiatives, trainings and inclusion activities; accept feedback and adapt professional behaviour to maintain a calm, customer-focused demeanour.
Qualifications
- Minimum of 1+ years of sales experience; luxury retail experience strongly preferred.
- Proven proficiency operating POS systems and mobile POS; comfortable using iPad/laptop and walkie-talkie.
- Ability to read price and release sheets and perform basic computer tasks for clienteling and data capture.
- Strong English proficiency required; social media savvy with experience in short-form video, live-stream shopping or video demos is preferred.
- Capacity to work a flexible schedule including nights, weekends, seasonal peaks and public holidays.
- Ability to regularly lift at least 25 lbs and occasionally up to 50 lbs; able to climb, bend, kneel and maneuver in sales floor and stockroom environments.
Skills
Experience
At least one year of sales experience is required; prior luxury retail or premium-brand selling, clienteling and omni-channel experience are strongly preferred.
Education
High school diploma or equivalent; combination of education and relevant retail experience will be considered.
Workplace
The role is situated in Carmel, California, USA — conveniently close to San Francisco.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach operates within the Tapestry family and emphasizes inclusivity, creativity, and a results-driven retail culture. Employees are expected to be customer-focused, collaborative, and adaptable, with an emphasis on development, open feedback and diverse perspectives.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Associate», «Personal Stylist», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.