Coach Retail Transactions Associate
Coach in New York, NY seeks a Cashier to deliver premium client service, process transactions, and support store operations.
Overview
Coach is an American luxury accessories brand known for its leather goods and contemporary American design. As part of Tapestry, Inc., Coach operates a global retail network that blends craftsmanship with modern retail standards and places a strong emphasis on brand-led customer experience and career development in stores.
Role & Responsibilities
- Operate point-of-sale systems accurately to process sales, returns and exchanges while maintaining brand-standard client service.
- Manage cash, credit and electronic transactions; reconcile register and prepare end-of-day cash reports with precision.
- Deliver polished, personalized customer interactions that reflect the Coach brand and support upselling and clienteling efforts.
- Maintain merchandise presentation and store standards, support visual merchandising resets and ensure a tidy checkout area.
- Support stock replenishment, basic inventory counts and loss-prevention practices in collaboration with store leadership.
- Communicate client feedback and sales trends to the store team and assist with CRM enrollment and loyalty programmes.
Qualifications
- Minimum of 2 years' cash-handling or retail cashier experience; experience in luxury or premium retail preferred.
- Proven numerical accuracy and attention to detail when reconciling transactions and managing cash.
- Excellent interpersonal skills with a client-focused demeanour and polished presentation.
- Availability for retail hours including weekends, evenings and peak seasonal periods.
- Legal authorization to work in the United States.
Skills
Experience
At least two years of hands-on retail cashier or cash-handling experience, ideally within luxury, fashion, or premium retail environments; comfort with high-volume transaction periods and CRM-driven sales processes.
Education
High school diploma or equivalent.
Workplace
The role is situated in New York, New York, USA. There are currently 1.620 open positions in New York on Cerulean, with 1148 added recently. Within New York, Cerulean currently features 1.731 open roles, including 1159 recent additions. Across USA, Cerulean lists 3.349 open roles — 1246 of them newly added.
Culture
Coach fosters a client-centric, collaborative retail culture rooted in craftsmanship and contemporary design. The retail environment emphasizes professional presentation, training and internal mobility within a global luxury group (Tapestry, Inc.).
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.