Coach Retail Team Manager
- Seniority
- Manager
- Posted
- Apr 1, 2026
About Coach
Coach is a premium American leather‑goods house and lifestyle brand, operating globally across luxury retail and wholesale channels. As part of the Tapestry group, Coach combines contemporary design with heritage craftsmanship and a client‑centric retail model, offering career opportunities across store operations, merchandising and corporate functions.
Coach — Assistant Store Manager in New York. Lead sales, operations and team development for a high‑end boutique.
Role & Responsibilities
- Support the store manager in achieving sales targets and KPIs through active selling, performance tracking and execution of merchandising standards.
- Lead, coach and develop store associates to deliver elevated client experiences and drive clienteling initiatives and repeat business.
- Manage daily store operations including inventory control, receiving, stock replenishment, visual merchandising and loss‑prevention procedures.
- Ensure operational compliance with brand standards, point‑of‑sale procedures, cash handling and health & safety policies.
- Contribute to local marketing and outreach activities, client events and VIP servicing to grow the store’s client base and loyalty.
Qualifications
- Proven retail leadership experience, preferably 2+ years in a supervisory or assistant manager role within premium or luxury fashion.
- Demonstrable track record of meeting sales targets and managing team performance.
- Strong interpersonal skills with a focus on coaching, talent development and client relationship management.
- Flexible availability including weekends and holidays; willingness to work retail hours and shifts.
Skills
Experience
Typically requires a minimum of 2 years of supervisory experience in retail, ideally within a luxury or premium fashion environment; demonstrated success in sales leadership and staff development is preferred.
Education
High school diploma or equivalent required; bachelor's degree in business, retail management or related field preferred.
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
Coach emphasizes craftsmanship, modern luxury and a client‑first retail philosophy. As part of the Tapestry family, the brand fosters a fast‑paced, team‑oriented retail environment where individual development, visual excellence and commercial rigor are equally prized.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Deputy Store Manager», «Boutique Assistant Manager», «Assistant Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.