Coach Retail Support Associate
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While this position is no longer receiving submissions as of August 4, 2026, we invite you to explore further opportunities at Coach or browse all open roles.
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- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–21.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 30, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Support Associate in Nashville, Tennessee – part-time retail role offering $15–$21.75/hr and competitive benefits.
Role & Responsibilities
- Welcome and assist clients with warmth and professionalism, anticipating needs and providing personalized service
- Operate POS systems accurately, maintain cash wrap organization, and handle cash and media in compliance with policy
- Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness
- Manage stock levels, replenish merchandise on the sales floor, and execute visual merchandising updates
- Suggest complementary products, promote gift cards, and capture customer information where permitted
- Serve as a brand ambassador internally and in the local market; support social media engagement
- Support sales floor activities, respond to customer requests confidently, and collaborate with team and management
- Maintain housekeeping standards and adhere to Loss Prevention guidelines
- Demonstrate physical capability to lift at least 25 lbs regularly and up to 50 lbs occasionally
Qualifications
- One or more years of previous retail experience in cashier, stock, or sales roles, preferably in a luxury retail environment
- Knowledge of cash register systems and basic computer skills including iPad/laptop, Mobile POS, and Internet applications
- Current knowledge of fashion trends and competitive marketplace dynamics
- Strong English language proficiency
- Ability to read and interpret price and product release sheets
- Familiarity with walkie-talkie communication systems
Skills
Experience
One or more years of retail experience, preferably in a luxury retail service environment; cashier, stock handling, and sales experience are beneficial.
Education
High school diploma or equivalent; a combination of relevant retail experience and education will be considered.
Workplace
The successful candidate will be located in Nashville, Tennessee, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 21.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Support Associate», «Sales Floor Associate», «Customer Service Associate», «Retail Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.