Coach Store Manager
- Location
- Clarksburg Maryland USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $17–27.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 4, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach seeks a Store Manager to lead retail operations and drive sales performance at a flagship location. The successful candidate will establish a strong leadership presence on the sales floor, embody Coach brand values, implement company initiatives, and develop high-performing teams through effective coaching, performance management, and clienteling strategies. This role requires the ability to analyze sales data, execute business strategies aligned with KPIs, and foster an inclusive, collaborative culture that prioritizes both customer and employee satisfaction.
Role & Responsibilities
- Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences
- Serve as a Brand Ambassador embodying Coach values and increasing brand awareness throughout the store and district
- Lead implementation of company initiatives and support full operational execution of the business
- Establish trust and integrity while fostering collaboration within the store to promote fair, positive, and inclusive workplace culture
- Monitor and analyze sales data, identify performance trends, and make data-driven recommendations to enhance store performance
- Execute forward-planned strategies and implement individualized team development to increase overall customer experience and meet KPIs
- Support recruiting, interviewing, performance evaluation, and high-level training initiatives for the store team
- Provide constructive feedback and guidance to improve individual performance at all levels; hold team accountable for achieving personal and business goals
- Ensure team compliance with company policies, procedures, and store operational standards
- Create and execute innovative strategies for exceptional customer experiences; mentor team on clienteling strategy to build long-term customer relationships
- Provide HR and conflict resolution support to team members and district staff in the absence of senior leadership
- Champion company resources to support a healthy and supportive work environment
Qualifications
- 1+ years of equivalent experience managing competitive retail space at the lead supervisor or assistant manager level
- Demonstrated ability to lift at least 25 lbs regularly; up to 50 lbs occasionally
- Ability to climb, bend, kneel, and maneuver across sales floor and stockroom environments
- Strong leadership and team management capabilities
- Proficiency in sales analysis and performance metrics
- Excellent interpersonal and conflict resolution skills
- Experience implementing retail initiatives and driving operational excellence
Skills
Experience
1+ years of equivalent experience managing competitive retail space at the lead supervisor level or comparable retail leadership role
Education
High school diploma or equivalent; retail management certification or additional credentials preferred
Workplace
The role is situated in Clarksburg, Maryland, USA — conveniently close to Washington.
Compensation
The base compensation for this position ranges from USD 17 to USD 27.75 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Store Operations Manager», «Senior Store Manager», «Store Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.