Coach Retail Store Supervisor
- Employment
- Full-Time
Clarksburg - Seniority
- Supervisor
- Compensation
- $17–27.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 4, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Lead Supervisor in Clarksburg, Maryland. Lead retail store operations, drive sales, and build winning teams at a premium outlet location.
Role & Responsibilities
- Maintain strong leadership presence on the sales floor and achieve sales targets while delivering exceptional customer service
- Serve as Brand Ambassador embodying Coach values and increasing brand awareness
- Lead implementation of company initiatives and support full business operations
- Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
- Support recruiting, interviewing, performance evaluation, and high-level training of store staff
- Provide feedback and guidance to improve individual performance and hold team accountable for business goals
- Enforce compliance of company policies, procedures, and store operational guidelines
- Develop and mentor team on clienteling strategies to build long-term customer relationships
- Provide HR and conflict resolution support to team and district in absence of management
- Execute innovative strategies for exceptional customer experiences for internal and external partners
Qualifications
- 1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level or higher
- Ability to bend, reach, stretch, and regularly lift at least 25 pounds (occasionally up to 50 pounds)
- Ability to climb, kneel, and maneuver sales floor and stockroom
- Demonstrated competency in customer focus, drive for results, and interpersonal savvy
- Demonstrated competency in strategic agility, developing direct reports, and building effective teams
Skills
Experience
1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level, with demonstrated ability to drive sales results, develop team members, and maintain operational excellence in a fast-paced retail environment.
Education
High school diploma or equivalent required; retail management or business-related coursework preferred.
Workplace
Candidates will be based in USA, near Washington, D.C..
Compensation
The base compensation for this position ranges from USD 17 to USD 27.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Lead Supervisor», «Sales Floor Supervisor», «Store Operations Lead», «Assistant Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.