Coach Retail Sales Associate (Temporary)
Coach seeks a Temporary Sales Associate in New York, NY to deliver luxury client service and support seasonal retail operations.
Overview
Coach is a globally recognised American luxury house specialising in leather goods, accessories and ready-to-wear. The brand operates boutiques worldwide and is part of the Tapestry group, which houses several luxury and premium fashion labels. As an employer, Coach emphasizes craftsmanship, elevated client service and a retail environment that reflects contemporary luxury.
Role & Responsibilities
- Deliver personalised, high‑touch client service to cultivate relationships and drive repeat business.
- Achieve individual and store sales goals through proactive client outreach and in‑store selling.
- Execute clienteling and CRM activities, including follow‑up communications and appointment management.
- Operate point‑of‑sale systems to process transactions, returns and exchanges accurately.
- Maintain visual merchandising, product presentation and store housekeeping to brand standards.
- Support inventory counts, stock replenishment and back‑of‑house organisation.
- Adhere to cash‑handling procedures and loss‑prevention policies; assist with opening and closing routines.
- Collaborate with the store team on promotions, launches and seasonal floor sets.
Qualifications
- Proven retail sales experience; prior luxury or premium brand experience strongly preferred.
- Demonstrable client service aptitude with strong interpersonal and communication skills.
- Comfortable using POS systems and conducting accurate cash handling.
- Flexible availability including evenings, weekends and holidays to meet retail needs.
- Right to work in the United States.
Skills
Experience
Typically 1+ year of retail sales experience is required; experience with luxury or premium fashion brands is preferred.
Education
High school diploma or equivalent; vocational retail or sales training is a plus.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.
Culture
Coach cultivates a refined retail culture that prizes craftsmanship, elevated client interactions and visual excellence. The brand fosters a collaborative boutique environment where sales acumen and product knowledge are rewarded and where seasonal teams play a critical role in delivering the Coach experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.