Coach Retail Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 20, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate II in Tempe, Arizona. Luxury retail sales role with base pay $15.00–$24.25/hr, benefits, and flexible scheduling.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to brand style and service standards
- Build and maintain lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS systems, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers and follow up to close sales and maintain ongoing relationships
- Maintain high energy and engagement on the sales floor while managing multiple customers simultaneously
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep sales floor and stockroom organized, clean, and well-stocked; follow retail policies and asset protection procedures
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate in brand initiatives, training programs, and inclusion activities
- Maintain calm, professional demeanor and adapt behaviors based on feedback
Qualifications
- Minimum 1+ years of sales experience, preferably in luxury retail
- Knowledge of fashion trends and competitive landscape
- Proficiency with POS systems and basic computer skills (iPad, laptop, Mobile POS)
- Ability to read and interpret pricing and release information
- Strong English language proficiency
- Physical capability to lift 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and maneuver within sales floor and stockroom
- Ability to work flexible schedules including nights, weekends, peak seasons, and public holidays
Skills
Experience
1+ years of sales experience in retail, with luxury retail background preferred. Demonstrated success in meeting and exceeding sales targets, strong customer service orientation, and experience with omni-channel selling approaches. Familiarity with live-stream shopping, video demonstrations, or clienteling systems is advantageous.
Education
High school diploma or equivalent preferred; a combination of relevant retail experience and education will be considered.
Workplace
The successful candidate will be located in Tempe, Arizona, USA, with easy access to Phoenix.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Style Advisor», «Brand Ambassador», «Fashion Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.