- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house known for its leather goods, contemporary ready-to-wear, and accessories. As part of the Tapestry group, Coach combines heritage craftsmanship with modern retail strategies and global distribution, offering career development across boutique, wholesale and digital channels.
Coach seeks a Sales Associate to serve as a brand ambassador in its Kaohsiung retail location, delivering elevated, personalized shopping experiences whilst driving sales and supporting store operations. The successful candidate will build lasting client relationships through expert styling and product knowledge, utilize clienteling and mobile POS systems, develop personal sales plans to meet KPIs, and maintain high energy on the sales floor. Responsibilities encompass cross-selling and upselling, social selling across digital platforms, transaction processing, inventory management, and visual merchandising, all whilst adhering to Coach's Guide to Style and Service standards.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising whilst maintaining service standards
- Keep the sales floor and stockroom clean, organized, and adequately stocked; follow retail policies, POS, and asset protection procedures
- Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate in brand initiatives, training programmes, and inclusion activities
- Welcome feedback, adapt behaviours, and maintain a calm, professional demeanor
Qualifications
- Minimum 1 year of sales experience, preferably in luxury retail
- Proficiency with POS systems and basic computer literacy (iPad, laptop, mobile POS)
- Strong English language proficiency
- Ability to work a flexible schedule including evenings, weekends, peak seasons, and public holidays
- Physical capability to lift 25 lb regularly and up to 50 lb occasionally; ability to climb, bend, kneel, and navigate sales floor and stockroom
- Knowledge of fashion trends and competitive landscape
Skills
Experience
Minimum 1 year of sales experience, with luxury retail background strongly preferred. Candidates should demonstrate knowledge of current fashion trends, familiarity with competitor offerings, and prior exposure to omni-channel retail environments. Experience with live-stream shopping, video product demonstrations, and clienteling data acquisition is valued.
Education
No specific educational qualification mandated; however, a combination of relevant education and retail sales experience will be considered favourably.
Workplace
This position is based in Kaohsiung, Kaohsiung, Taiwan.
Explore jobs in Taiwan.
Culture
Coach emphasizes modern American luxury with a focus on craftsmanship, creativity and client experience. Store teams operate in a collaborative, performance-driven environment where personal development, product expertise and elevated service are rewarded.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Fashion Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.