Coach Retail Sales Associate
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 29, 2026
About Coach
Coach is a New York–born luxury fashion house known for contemporary leather goods and ready-to-wear. Operating within the Tapestry portfolio, Coach combines modern design sensibilities with crafted product heritage and a global retail footprint, offering career opportunities across store operations, client engagement and digital commerce.
Coach (Edina, MN) seeks a part-time Sales Associate to deliver personalized luxury retail experiences and drive omni-channel sales.
Role & Responsibilities
- Act as the frontline ambassador of the Coach brand, delivering elevated, personalized customer service consistent with Coach style and service standards.
- Build and maintain lasting client relationships through styling advice, product knowledge and proactive follow-up to drive loyalty and repeat purchases.
- Meet and exceed individual and store sales KPIs through cross-selling, upselling and execution of personal sales plans.
- Sell across channels using mobile POS, clienteling tools and social selling (including short-form video and live demos); capture client data to support omni-channel conversion.
- Support daily store operations: process transactions (sales, returns, exchanges, online pickups), manage inventory cycles, receive shipments and maintain merchandising standards.
- Maintain a high-energy sales floor presence, manage multiple customer interactions, and adapt selling techniques to shifting business priorities.
- Adhere to store policies including POS procedures and asset protection; keep sales floor and stockroom organized and replenished.
- Participate in brand initiatives, training programmes and inclusion activities; foster a collaborative, trust-based team environment.
Qualifications
- Minimum 1 year of sales experience; luxury retail experience preferred. Combination of education and experience considered.
- Proficiency operating POS systems and mobile devices (iPad/laptop), and familiarity with walkie‑talkie communications and reading price/release sheets.
- Ability to work a flexible schedule including nights, weekends, peak seasons and public holidays.
- Physically able to lift 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel and manoeuvre throughout sales floor and stockroom.
- Strong English language proficiency.
Skills
Experience
At least one year of customer-facing sales experience is required; prior luxury retail or fashion experience, social commerce or live-stream selling and clienteling/data acquisition skills are strongly preferred.
Education
High school diploma or equivalent preferred; combination of education and retail experience will be considered.
Workplace
The successful candidate will be located in Edina, Minnesota, USA, with easy access to Minneapolis.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach operates within a fast-paced, design-led retail culture that prioritizes client service, creativity and inclusion. The brand emphasises teamwork, candid feedback and professional development within the wider Tapestry family.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Sales Consultant», «Clienteling Specialist», «Brand Ambassador — Retail», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.